Jan 12

Response December: A Fitting Close to 2017

Response‘s December Issue dropped online and began hitting mailboxes the week before Christmas. While many of you have had a chance to flip through the pages or peruse the stories online, the holiday season (and catching up after it) got in the way of my monthly recap — until today. The issue is led by a cover feature on Colorado-based healthcare provider UCHealth. Features on the consumer electronics market and what’s new in the radio media space follow behind. We also take a look at 2Q 2017 DR radio media billings, and five contributed columns also give notable information from leaders in the performance-based marketing world. How did it come together? Let’s dive in.

  • The December cover interview with Manny Rodriguez, CMO of UCHealth, was a long time coming. The story of the story begins in March 2017, when Sallie Sangiorgio, a PR executive in Ogilvy‘s Denver office, sent a note asking if I’d like to connect with Manny during a visit to Southern California late that month. Though timing didn’t work out, I made clear our interest in a possible cover feature on what UCHealth — a nonprofit network of nine acute care hospitals and more than 100 clinics throughout Colorado, southern Wyoming, and western Nebraska — was doing to market its services. After an informational interview with Manny in April, it was clear this was a story we wanted to tell in Response. But at that point, we were locked in for covers through 3Q 2017. Sallie and I continued to stay in touch through the summer and finally settled on the December issue as the best timing for us and for UCHealth. My interview with Manny was one of my favorites of 2017. He’s forthcoming, funny, and focused — a rare combination. If you missed the link above, click here: ‘Extraordinary’ Marketing
  • Also in December, freelancer Bridget McCrea dug into the consumer electronics market just ahead of the annual CES event that took place in Las Vegas this week. What did she find? Perhaps the only thing growing and changing faster than the technology behind your favorite tech gadgets is the technology supporting the marketing programs that are placing those gadgets at the front of your mind. Check out the story for more: The Future Is Now
  • Speaking of marketing technology, our annual look at the radio media marketplace has a distinct focus on the use of artificial intelligence as a facet of the programmatic buying process — not to mention back-end analytics programs that are measuring creative effectiveness and audience response. If you missed the link above, freelancer Doug McPherson‘s story is a good one: Robotic Radio
  • Our monthly direct response TV and radio media billings research focuses on second-quarter 2017 DR radio research provided by our partner Kantar Media. After riding high through much of 2015 and 2016, DR radio suffered a second-consecutive quarterly decrease, dipping 18.1 percent compared to 2Q 2016 numbers. Still, it’s not all bad news: the total spend of $13.9 million is the third-best second-quarter total in the past decade. For a full look at 2Q 2017 DR radio media billings, click here: Radio Dials It Down Another Notch in 2Q 2017
  • The December issue also features five excellent column submissions:
  • Finally, my December Editor’s Note column touches on the changes we made in 2017 — not only in Response, but also with the DRMA and MTC Expo. But our work is far from done, though the calendar has flipped. What’s to come? Plenty: A Year Ends and an Evolution Continues

Thanks again for reading and interacting with Response!

Dec 31

Response December: Subaru’s ‘Love,’ Programmatic Pragmatism, and TV Media Highlights

Response December Issue On the last day of 2014, I have some free time to pull together one last Response issue recap post. Our December issue went live online the weekend before Christmas and features a cover story on a major automotive marketer using direct, digital and data-driven tactics, as well as our new 2015 Media Timeline. While most of you are rightfully celebrating the holiday season (as I’ve been for most of the past week) and haven’t had the chance — or even the inkling — to check out the issue, here’s some of the back story on what’s inside!

  • Late in the summer I received an outreach from Diane Anton, corporate communications manager for New Jersey-based Subaru of America. The note was about the debut of the new Outback and the marketing campaign surrounding it, including a pair of new TV ads. Anytime a marketer as big as Subaru directs outreach to Response I know two things: 1) our message really is getting out to the right marketers; and 2) I will respond to that note ASAP. After a couple of calls with Diane — who was just a great pleasure to work with throughout the process — we were set for a cover feature with the automaker’s vice president of marketing Alan Bethke. With an interview and cover photo shoot that came together during the fall, the Subaru team was on top of everything we needed and was rather open about how crucial the digital and data-driven aspects have become in their successful “Love” campaign. If you missed the link above, here it is again: The Greatest ‘Love’ of All
  • Programmatic. If you work in marketing and advertising, 2014 was the year that you suddenly could not escape that word. And while it’s become a huge factor in digital media, there is still a lot of speculation on how programmatic media buying will affect the television industry. Heck, there is still a lot of speculation about what the word (and the concept) “programmatic means. We pulled together four experts from various sides of the television media world to give their insight on what to expect in 2015 and beyond. If you didn’t click the link above, here’s another chance: Programmatic Proliferation
  • During a breakfast in New York City in June, Dick Wechsler, leader of DR industry media buying agency Lockard & Wechsler Direct, first planted the seeds of a possible 2015 Media Timeline in the pages of Response. His thoughts — and those of Eddie Wilders, the LWD vice president who eventually worked on the piece with us — about the annual TV events that affect the average media buyer’s day-to-day efforts eventually evolved into the 4-page spread you see in this month’s issue. We’d love feedback on this piece, as we are considering making some version of it an annual occurrence in our pages. If you missed the link (to the opening spread in our digital edition — the best way to display the feature online), click here: 2015 Media Timeline: Following the TV Trends
  • Our monthly direct response TV and radio media billings update focuses on second-quarter 2014 DR radio results. After an outstanding second-quarter one year ago, DR radio’s 2Q 2014 results took a step back, more closely mirroring results in other recent April-June stretches. The network radio outlet faltered heavily during the quarter, leaving it almost wholly responsible for the $2 million total loss during the measured timeframe. To take a deeper look at 2Q 2014 DR radio media billings, click here: 2Q 2014 DR Radio Media Billings Slip $2 Million
  • Using January’s huge CES show (and our annual December feature on the consumer electronics space) as a jumping-off point, my Editor’s Note column talks about the divide between supporters of traditional — and even older forms of digital — media and the true believers in mobile media outreach. As usual, in any black-and-white debate, the truth about what will work best for marketers lies between. To read the column, here’s the link once again: Finding the Grey Areas Where Successful Campaigns Reside

Thanks again for reading and interacting with Response! Happy New Year and all the best in 2015!

Dec 18

Response December: A Beauty, CE Tools and the Big Top 50!

Mally Roncal shimmers on the cover of the December Response.

Mally Roncal shimmers on the cover of the December Response.

The December issue of Response is now available online, and I’m happy to say we closed out the year with a strong book, hitting two key vertical markets — beauty and consumer electronics. Let’s take a look at some of the key pieces to the issue!

  • The story behind celebrity make-up artist Mally Roncal’s incredible foray into home shopping and DRTV isn’t all glitz and glamour. Certainly, while Roncal parlayed her stellar work for such celebrities as Beyoncé, Rihanna and Angelina Jolie — among many others — into the now-powerful Mally Beauty brand of cosmetics, her background growing up in suburban New York City was far from glamorous. It did, however, prepare her to take the airwaves by storm from her first appearance on QVC in 2005. With the help of DRTV production veteran Bob Caudill, our story on Roncal and business partner Don Pettit showcases two people who truly love what they do. Here’s the link again, if you missed it above: Looking Beautiful, Feeling Beautiful
  • In a feature written by long-time Response contributor Bridget McCrea, we dig into the ways certain consumer electronics products are helping consumer electronics marketers utilize the tenets of direct response to sell their products. With the rise of smartphones and tablets as both marketing outlets and shopping devices, it’s our goal to continue to keep our readers abreast of the ever-changing technological landscape. If you missed the link above, here’s the story: CE Sells CE
  • One of our most eagerly awaited stories every year is the IMS ranking of the top 50 DRTV spots and infomercials of the year. Put together by Sam Catanese and his crack research and analysis staff in Philadelphia, this is the best-known annual ranking of DRTV success — and it’s appearing exclusively in the pages of Response for the 11th consecutive year! You don’t want to miss it, so — again — here’s the link: IMS Top 50 Infomercials and Spots of 2012
  • Our latest analysis of the DR industry’s quarterly media billings results takes a look at the DR radio space. Second-quarter 2012 results — from Response‘s partnership with Kantar Media —  continue the strikingly good news for 2012 thus far. The total of more than $11.2 million spent represents the best second quarter 2008. For a full look at all the categorical and outlet results, here’s the link: 2Q 2012 DR Radio Media Billings Jump 15.1 Percent
  • Finally, my Editor’s Note takes on a personal bent as I discuss my thoughts on the creeping shopping frenzy that’s become known as Black Friday. With the event spilling over into Thanksgiving night, the irony of watching retailers and consumers take part in a festival of greed on the day we’re supposed to be giving thanks for more important things was just a little too much to take. If you missed the link above, here’s my take: Giving Thanks … and Slowing Down Greed

Thanks again for reading and interacting with Response! Wishing you all a very happy holiday season, and all the best in 2013!