Aug 04

Response July: Don’t Call Them Comebacks

Response July 2016It’s been about 10 days since Response‘s July issue hit the web (and mailboxes). Earlier this week, we wrapped up and sent off our August issue to print. So I’m now able to share a bit about the issue, which is led by  a cover story on long-time performance-based marketing leader Nutrisystem. The issue also features our annual look at production and creative work in the TV/video sector and a feature touching on the latest news in the entertainment market. Read on for some back story on the key facets of the July issue:

  • We at Response have a lengthy knowledge of and history with Nutrisystem and its marketing efforts. The 44-year-old company has been a long-time leader in utilizing performance-based efforts — both offline and online — that have merited our coverage in the past. Additionally, we’ve known, personally, a number of the company’s media strategy leaders over the years. But, while prepping for Response Expo 2016 last winter, we reconnected with the company’s PR head, Robin Shallow, thanks to another old friend of the magazine, Karla Crawford Kerr of ad agency Hawthorne Direct. And though the company’s CMO, Keira Krausz, wasn’t able to swing her schedule to speak at the Expo, we were able to grab this cover story. And what great timing, as Nutrisystem is on a three-year hot streak after some lean years — thanks to Krausz’s leadership and its team’s knowledge of omnichannel marketing. At the same time, the company made a key acquisition while also debuting a brand new campaign in late 2015. If you missed it above, here’s the link: All Systems Go!
  • An annual staple, our feature on the production/creative end of the business, used to be centered fully around DRTV production. But with the expansion of new screens, digital media, and more, the story has expanded to include a deeper dive into the wider world of what might now be called video production. It’s clear that video assets are among the most desired by online marketers — and the experience with the success of video in different facets of online marketing is driving many of these marketers to look at linear TV as an advertising option. Don’t worry — even though we have updated how we look at this feature, our annual “cost of” spot and infomercial production charts remain a major part of the piece. If you missed the link above but want to check out the story, click here: Harnessing the Ever-Shrinking Screen
  • If you didn’t get enough about the power of new screens in the production story, well, the entertainment feature has some more for you. Between the growing power of subscriber video-on-demand (SVOD) and over-the-top (OTT) options and the technological breakthrough of 4K ultra high-definition (UHD) televisions, performance-based marketers have a lot to consider these days. Our Nicole Urso Reed, a one-time senior editor for Response and long-time freelancer, has more in her story: Ready for the Next Big Thing
  • Our monthly direct response TV and radio media billings return to the long-form DRTV space for first-quarter 2016 results that continue the sector’s recent run of good fortune. After a three-year losing streak was finally broken in 3Q 2015, results reported in this issue make 1Q 2016 the third consecutive winning quarter. Total time slots purchased rose more than 22 percent, and only fading cable media pricing — which, actually, is a relief to buyers and perhaps a major key to recent success — kept the quarter’s dollar-on-dollar rise below 16 percent. For a full look at 1Q 2016 long-form DRTV media billings, click here: Long-Form DRTV Billings Continue Rising in 1Q 2016
  • I wasn’t all that happy with my Editor’s Note column this month. When you’re tasked with writing a monthly column for 15 years, things can get … stale. And, sometimes — when you’re blocked — the writing gets rather clunky. Anyway, the thing you probably want to take from this piece is that we are working hard — at all times — to build our community of readers and advertisers. One recent development in that is the formation of DRMA Committees. While nearly four-dozen industry executives have joined the committees, there’s still room for more volunteers. Get more info on the committees here: DRMA Committees. And if you missed the link above, click here (if you must) to read my latest: Banding Together Can Create Business Freedom

Thanks again for reading and interacting with Response!

Jun 23

Response June: A Series of Educated Gambles

Response June 2016Response‘s June issue hit the web (and mailboxes) this week. Headlined by a cover story on the Las Vegas Convention and Visitors Authority (LVCVA), the issue also features our second quarterly Advisors Forum feature of 2016, this time centered on the topic of attribution, a special case study on Delivery.com‘s solution to issues with credit card fraud, and a web-exclusive story on the pharmaceutical and healthcare space. Read on for background on some of the key facets of our first summer issue:

  • In a shocking turn, the headline for the cover story on the LVCVA echoes its most famous tagline: ‘What Happens in Vegas …’ The work on this story actually dates to late 2015, when I received a press release from the LVCVA’s Courtney Fitzgerald about a new digital offering from the group. By early January, we’d settled on a cover interview with Cathy Tull, the group’s senior vice president of marketing, as a cover story. But with a new TV campaign rolling out in June — and a series of mobile-focused digital offerings hitting in the interim — we agreed to push the feature until this particular issue. It was the right choice, because by the time I sat down for a phone call with Tull in early May, we had plenty to discuss. The LVCVA’s wide-ranging goals and ever-expanding online and offline marketing efforts make it a great story for anyone looking at any facet of performance-based marketing. If you missed it above, here’s the link: ‘What Happens in Vegas …’
  • Attribution may be the biggest buzzword in performance-based marketing today. Marketers, agencies, and other vendors are working constantly to find the right mix of data that will help them attribute each lead or sale back to the piece of media that prompted a consumer to act. But as consumers have gained more control over how and when they are reached — let alone how and when they respond — that attribution is harder and harder to nail down. Seven members of the Response Advisory Board responded to questions for this special roundtable on the topic of attribution — and the online version includes their full, unabridged answers. If you missed the link above but want to check out the story, click here: What’s the Attribution Solution?
  • When I met with Forter‘s Bill Zielke and Delivery.com’s Colin Sims at the eTail West event in Palm Desert, Calif., in February, I was intrigued by their story about the online retailer’s struggles with credit card fraud and Forter’s solution. Right then and there, I made an immediate decision that this story was worthy of a rare case study feature in the pages of Response. Four months later, freelancer Doug McPherson has the story for you: Fighting Fraud
  • The issue’s fourth feature — our look at the pharmaceutical and healthcare markets — is only available online. For marketers of healthcare services to health insurance to pharmaceuticals, an ever-changing regulatory environment is nothing new. How are these marketers dealing with the restrictions — and capitalizing on new opportunities in the age of Obamacare and expanded Medicare coverage? Don’t miss this web exclusive: Healthy Changes
  • Our monthly direct response TV and radio media billings return to the DR radio space for outstanding fourth-quarter 2015 results. The radio space’s best 4Q performance in five years lifted its annual total to more than $58 million — a 7.9-percent rise over 2014, which itself was a big bounce-back year. What’s behind the recent success of the radio medium? For a full look at 4Q 2015 DR radio media billings, click here: DR Radio Doubles Down on Success
  • Response is very fortunate to have many of the brightest minds in the business as regular contributors to our column well. This month’s pieces display the breadth of that expertise, if you simply click on these links: Media Zone; Production House; Net Gains; and Legal Review. At the risk of sounding a little self-assured after more than 15 years running the magazine’s editorial, I’d like to think I’m in that group of “bright minds,” which means I always want to make sure my Editor’s Note column measures up. This month, I flip the attribution debate among marketers and agencies on its head and ask our readers to view attribution from a consumer’s perspective. Might this reversal help you better understand your attribution issues from a business perspective? That’s what I’d like to know. If you missed the link above, click here to read (and respond to) my latest: Thinking Like a Consumer Could Help Your Attribution Modeling

Thanks again for reading and interacting with Response!

Jun 21

Response May: ‘Modern’ Business Partnerships

Response May 2016When we finished posting the June issue of Response online yesterday, it was a rude awakening to realize I’d yet to recap our May issue here on the blog. With a cover story about e-commerce start-up Touch of Modern, the issue also includes a look at the business solutions space, the spring edition of our semi-annual media buying & planning guide, and our annual Cable Network Directory. Here’s some more on these and a few other items which you should note:

  • The cover story on Touch of Modern has its roots in a meeting during the eTail West trade show in Palm Desert, Calif., in late February. There, I connected with the company’s PR lead, Ashley Cummings, and one of its four founders, Jonathan Wu. Immediately intrigued by the 4-year old company’s focus on the online male shopping market and the back story of its four co-founders, I worked with Cummings to bring the company’s VP of marketing, Matt Gehring, to April’s Response Expo as a speaker. At the same time, Cummings was quick to jump on the opportunity when my original May cover story fell through, getting me on the phone quickly with not only Gehring, but two of the other co-founders, Jerry Hum and Dennis Liu. The resulting story touches on some of the most cutting-edge performance-based marketing tactics — and powerful results — that we’ve discussed in Response. If you missed it above, here’s the link: A Modern Flash
  • During the past 18 months, our coverage of the business solutions space has mirrored its ascent as a key group utilizing performance-based marketing — recall our cover features on such leaders as Vistaprint, Wix, Boingo Wireless, and Square. This month, freelancer Doug McPherson takes a look at the wider space and how it is reaching and servicing small businesses and consumers alike. Using online and offline media — and relying heavily on the data those interactions drive — business solutions marketers like Weebly and Pagemodo are carving out big time success. If you missed the link above but want to check out the story, click here: A Wiz at Biz
  • The spring edition of our ongoing media buying & planning guide feature usually includes thoughts from leaders on the network and MVPD side of the business. And it also includes our annual Cable Network Directory, which shares demographic and contact information from major national TV media outlets with our readers. This issue’s edition is no different. The feature story focuses heavily on changing how changing TV technology, as well as the ongoing presidential campaign, is affecting the media landscape. Meanwhile, this year’s Directory is our biggest ever — nearly 140 outlets are included. If you missed them above, here are links to the feature and to the directory:
  • This month’s Field Reports section is notable for its look back at April’s Response Expo. From the opening keynote by famed World Trade Center wire walker Philippe Petit to the closing night soiree at SeaWorld San Diego, we were thrilled to host more than 3,000 performance-based marketers once again for networking, education, and a lot of fun. (Also, don’t miss a chance to look back in the Expo in photos: a 2-page spread on the event makes up this month’s “But Wait, There’s More” seHaire Moderates at Response Expoction). While I do love holding that printed issue of Response in my hand at the end of each month, when it comes to job satisfaction, there’s nothing like the rush of receiving the personal thanks and congratulations we’ve been lucky to earn through these first 10 Expos. We look forward to returning to San Diego with everyone next April. If you missed the link to the news wrap above, here it is once again: Field Reports May 2016
  • Our monthly direct response TV and radio media billings return to the short-form DRTV space for fourth-quarter 2015 results. And — like many of you, I presume, when it comes to this market — I’m ready to kiss 2015 goodbye. Kantar Media‘s shift in measuring the Hispanic media space — and the major reduction in estimated Hispanic media spending it engendered — was the overwhelming reason that the year’s results for the short-form space showed a 26.3-percent decrease. In fact, more than $3 of every $4 lost in 2015 was attributed to a major rollback in Hispanic media spending. For a full look at 4Q 2015 short-form DRTV media billings, click here: Kantar Measurement Shifts Push 2015 Short-Form DR Billings Off a Cliff
  • Finally, when I wrote my Editor’s Note piece for this issue, I was in a rather bad mood. Fortunately, aside from a single line referring cryptically to the reason for that mood in the story’s next-to-last paragraph, I was able to turn that negative feeling into a positive look at how partnerships can be a wonderful driving force in both our business and personal lives. If you’ve read this piece before reading this post, let me know if you had any idea that I actually was incredibly angry right before writing this column. I’d love to hear about it. If you missed the link above, click here to check it out: The Power of Partnership

Thanks again for reading and interacting with Response!