Tag Archives: Keith Mirchandani

May 21

Response April: An Exercise in Synergy

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Landing online just prior to last month’s MTC Expo, Response‘s April issue was chock full of the kind of editorial tie-ins that we’re happy to feature at that event. The cover story — an interview with the Safelite Group‘s Renee Cacchillo — was backed in San Diego with an appearance by Bruce Millard, Safelite’s VP of digital and customer innovation. A media spotlight feature on TV’s advancing technology includes thoughts from three more Expo speakers: Nutrisystem‘s Lauren Mitchell, DISH Media Sales‘ Scott Berger, and Hulu‘s Michaela Giovengo. THOR Associates‘ Fern Lee — who took the Expo stage twice in San Diego, once as a moderator and once as an inductee to the DR Hall of Fame — and Koeppel Direct‘s Peter Koeppel (who helmed a sponsored DRMA Learning Annex session) serve as sources for our story on the financial services marketing space. And, speaking of the Hall of Fame induction, which took place on April 26 in San Diego, our fourth feature in this issue is a roundtable featuring all seven 2018 inductees. Looking for more information on how this issue came together? Read on!

  • The genesis of what became the cover story on Safelite — c’mon, sing the jingle with me … “Safelite repair, Safelite replace!” — was an email conversation with the company’s PR contact in the run-up to Response Expo 2017. Yes, sometimes the process takes a bit. After letting the contact go cold until last fall, I reached out to a new Safelite contact, Katie Salvator. Prior to her departure from the company earlier this year, not only did Katie work hard to get me squared away for this interview with Renee, but also got the ball rolling on bringing Millard in to speak at the Expo. As we went through the process, the company’s director of communications, Keriake Lucas, also jumped in to lend a helping hand. The whole team at Safelite was outstanding to work with and Cacchillo provided incredible depth to her comments during the interview. All in all, it’s one of my favorite pieces of the past year. If you missed the link above, click here: A Clear View
  • Freelancer Bridget McCrea handled our 2Q media spotlight feature, which dives into the expanding world of TV and how consumers’ demands on marketers — and those delivering content — are driving technological change. With thoughts from marketers, media agencies, technology providers, and media outlets, the piece gives a decent snapshot of some of the options out there for marketers today — and what’s coming in the near future. That link, once again: Expanding Technology, Demanding Viewers
  • New to our freelancer team, but not the industry, Ian Murphy was a natural for our look at performance marketing in the financial services space. Banks, insurance, and other FS marketers have been long-time leaders in using the full array of performance media, and as technology accelerates change, these marketers remain at the forefront. Here’s that link again: Everything, All the Time

  • Dick Wechsler, Cathy Mitchell, Fern Lee, Keith Mirchandani, Steve Netzley, Colleen Szot, and Hal Altman celebrate their Hall of Fame induction on April 26.

    Freelancer Doug McPherson connected with all seven members of the 2018 DR Hall of Fame induction class for a special roundtable discussion. The stellar group includes Hal Altman, Fern Lee, Keith Mirchandani, Cathy Mitchell, Steve Netzley, Colleen Szot, and Dick Wechsler. The event on April 26 in San Diego featured an hour-long roundtable similar in vein to this story, as well as the sun-dappled induction event — the first time all living members of an induction class actually made it to the induction ceremony! Want to hear from these legends, but missed the link above? Here you go: A Scintillating Septet

  • Not only is Cannella Media‘s Tony Besasie a veteran Response Advisory Board member, but he’s also one of the more thoughtful media executives out there. In his company’s latest DRMA Spotlight story, Besasie riffs on “video everywhere,” attribution, data science, and the expansion of opportunity to sell products and services directly to consumers. Want more? Here you go: Leading the Evolution
  • Fourth-quarter 2017 long-form DRTV media billings are highlighted in our monthly direct response TV and radio media billings research. The quarter’s $6.6 million decrease left total-year 2017 results $67 million (or 7.9 percent) short of 2016’s long-form spend. That percentage decrease is the worst since a 9.5-percent drop in 2014 — and the loss means that long-form DRTV’s market has decreased in 10 of the past 11 years. For a full look at 4Q 2017 long-form DRTV media billings, click here: Long-Form Billings Wrap Another Tough Year
  • The April issue also includes three contributed columns:
  • Finally, my Editor’s Note column was written for the folks who joined us in San Diego, and leads with last summer’s conception of “MTC Expo.” Nine months in the making, the event ended up being as seamless from our perspective as any we’ve run during the past dozen years. And, by and large, the attendee feedback has been outstanding. If you were on hand and we haven’t chatted since the show, don’t hesitate to drop a line with your thoughts — good, bad, or otherwise. We always love hearing from our attendees. It’s the only way we can keep improving. Here’s that link to the column one more time: See You in San Diego … at the Intersection of Media, Technology, and Commerce

Thanks again for reading and interacting with Response!

Oct 13

Response September: 25 Years Down and a Transition to Come

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Following on the heels of my August recap, here’s a look at Response‘s September issue — the last issue of our 25th year of publication and the final issue prior to the brand refresh we’ve been working on in recent weeks. Appropriately, then, the issue is led by a cover story about a traditional direct-to-consumer marketer also celebrating its 25th anniversary: Tristar Products. Beyond that, September’s book includes a look at marketing in the consumer packaged goods (CPG) market, a piece on the power of video marketing (no matter the medium) driving the convergence of media, technology, and commerce, and our 22nd annual State of the Industry report. Let’s take a look at how these — and other stories — came together to form this transitional issue.

Thanks again for reading and interacting with Response!

Nov 11

Response October: Marketer of the Year, Media Feedback and Much More

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Response October 2014It’s been about three weeks since Response’s October issue hit the website. While many of you have likely taken a gander at the issue, whether online or in print, let’s take a quick look at how it all came together — from the cover story on our DRMA Marketer of the Year finalists and winner to some of the other key ingredients.

  • For the sixth consecutive year, Response and the Direct Response Marketing Alliance hosted a massive networking event in Las Vegas to announce the winner of the annual Marketer of the Year award, decided in an industry-wide vote. The party, on Sept. 17 at Drai’s in Las Vegas, was the biggest and best yet — with nearly 1,000 attendees enjoying the Strip’s hottest new club of 2014. Prior to the big announcement, we debuted the annual DRMA video, which included dozens of industry leaders donning their “superhero” best during filming at Response Expo this past spring. Through all the pomp ad circumstance — and not a few cocktails — the finalists and winner of the 2014 honor were announced, with Tristar Products taking home the big award and 2013 winner Euro-Pro tying Zumba Fitness for second place in the competition’s closest voting ever. If you’d like to read more about the winner (and finalists) and the campaigns that earned them the industry’s recognition, here’s the link: The Stars Align!
  • Twice a year, we take a hard, feature-length look at the media buying and planning space. In our fall version, we hear more clearly from the buyers’ perspective (in the spring, we usually focus on the perspective of the cable and broadcast media outlets). In this month’s edition, talk of the omnichannel marketing world dominates, with media buyers and sellers going in depth on how to reach consumers in a fragmenting TV universe. While opportunities abound thanks to technology, attribution in campaigns has become more and more difficult. Where did that sale come from, anyway? However, these experts do know one thing — all of those fancy metrics you hear digital media experts kicking around these days got their start with the advent of direct response TV. If you didn’t click the link above, here’s another chance: A Brighter Outlook
  • This month’s DRMA Spotlight revisits Cannella Response Television. The media agency, with locations in Los Angeles and Burlington, Wis., continues to grow from its leadership role in the long-form DRTV space. President Tony Besasie and CEO Rob Medved sat down for a video interview with me in the company’s Wisconsin offices in August to discuss a number of topics, including growth into the short-form buying space and some surprising results from a DRTV consumer study the company worked on with California-based Script to Screen and M2 Marketing. To read the Spotlight story, click here: Keeping an Edge. To view the video interview with Besasie and Medved, click here: DRMA Spotlight Video: Cannella Response Television
  • In our monthly look at direct response TV and radio media billings, we turn the spotlight on second-quarter 2014 long-form DRTV results, which continued to struggle, losing 6.4 percent from results during the same time period in 2013. However, there were some positive signs — lower costs meant the number of half-hour time slots purchased actually rose, and the U.S. Hispanic marketplace continued to show steady growth across the board. To take a deeper look at 2Q 2014 long-form DRTV media billings, click here: Long-Form Media Billings Fall 6.4 Percent in 2Q 2014
  • Finally, my Editor’s Note column this month takes on some of the topics bandied about in the media buying and planning guide feature mentioned above. In the competitive landscape for marketing dollars today, it’s not enough for media leaders who are well schooled in the direct response space to sit on those laurels. DR media leaders have a significant strategic advantage over both traditional media agencies and digital media agencies — they’ve understood the metrics of attribution for a much longer time than both. To read the column, here’s the link once again: It’s Not Your Father’s MER

Thanks again for reading and interacting with Response!