Dec 01

Response October: Better Late Than Never

Response October 2016Considering that Response’s November issue hit the web and mailboxes in the past two weeks, you’d be right in thinking, “Why’s he recapping the October issue now?” I’ll tell you this: it isn’t for lack of effort. Things have been crazy around the Response offices of late: our new DRMA Committees are in full swing, planning for Response Expo 2017 is underway in earnest, and preparation of our annual Preferred Partner Directory for its December debut was, as always, time-consuming. Today, though, I finally found some wiggle room to dig into an October issue that featured the winner of the eighth annual DRMA Marketer of the Year Award, the second part of our biannual media buying and planning guide, a look at the automotive marketing scene, and more. Read on to look back:

  • In one of the closer races in the eight-year history of the competition, Nutrisystem was announced as the winner of the 2016 DRMA Marketer of the Year Award on Sept. 14 in Las Vegas. Vistaprint finished second in the voting, with Adore Me, the Las Vegas Convention and Visitors Authority, and AIG finishing behind them in that order. Stacie Mullen, Nutrisystem’s vice president of celebrity management, was on hand to accept the award — and could not have been more personable and thankful. And she was outstanding to all involved while posing for the cover story photography with Vistaprint’s Peter Tardif and others while overlooking the Vegas Strip from Drai’s Rooftop Nightclub at The Cromwell. For more on the competition — and the victors — and if you missed the link to the story above, here it is once again: A Big Victory — by the Slimmest of Margins
  • Freelancer Doug McPherson took on our annual look at the automotive market. And while high-tech, performance-based tools like augmented reality (AR) and interactive games are taking hold — which makes sense as an intriguing adjunct to the traditional test drive —a number of those in the space, from car manufacturers to car dealers and aftermarket goods marketers — are still finding success with more traditional media. Even print! Here’s that story link again: Fueling Sales
  • Expanding TV technology. Video content everywhere. Second-screen messaging. Expanding mobile response. In the second media buying and planning guide feature of 2016, long-time contributor Nicole Urso Reed queried leaders from the agency side of the business about key 2016 topics, such as the effects of political and Olympic advertising, and what’s coming in 2017 and beyond. Technological shifts that impact the empowered consumer’s journey to purchase lead both the challenge and the opportunity lines. Just in case you skipped the link above: Rolling With the Changes
  • In the third of our series of features on the back-end vendor services space (in August, we touched on payment processing, with teleservices covered in September), our Doug McPherson spoke with a trio of leaders in the fulfillment space. Talk about a business that’s changed — especially thanks to consumers’ Amazon-driven expectations for immediate delivery, constant communication, and easy returns. Read more about the current state of fulfillment here: Providing Product
  • Our monthly direct response TV and radio media billings return to the long-form DRTV space for second-quarter 2016 results. For the first time in a year, long-form suffered a (minor) setback, dropping $11.4 million from 2Q 2015 results. However, much of that decrease can be attributed to a continuing decline in cable outlet pricing — and who, on the agency side, is complaining about that? In fact, total time slots purchased were up 8.4 percent, while spending in the top-30 DMAs also jumped. For a full look at 2Q 2016 long-form DRTV media billings, click here: Long-Form DRTV Billings Send Mixed Messages in 2Q 2016
  • Other key items in this month’s issue include:
    • A DRMA Spotlight story on Z Living, and its expanded slate of new programming designed to reach key demos across an array of platforms.
    • The But Wait, There’s More page features a bevy of photos from the packed DRMA Marketer of the Year event in Las Vegas.
  • Finally, the topic for my Editor’s Note column was a no-brainer: the October issue is the first of Response‘s 25th year in business. And while I was a junior in college when that first issue published in 1992, it almost feels like I’ve been here the whole damned time. Mostly, though, it felt like a time to reflect on that history, my role in it, and my goals each day. If you missed the link above, here it is: Happy Anniversary to Us!

Thanks again for reading and interacting with Response!

Jun 23

Response June: A Series of Educated Gambles

Response June 2016Response‘s June issue hit the web (and mailboxes) this week. Headlined by a cover story on the Las Vegas Convention and Visitors Authority (LVCVA), the issue also features our second quarterly Advisors Forum feature of 2016, this time centered on the topic of attribution, a special case study on Delivery.com‘s solution to issues with credit card fraud, and a web-exclusive story on the pharmaceutical and healthcare space. Read on for background on some of the key facets of our first summer issue:

  • In a shocking turn, the headline for the cover story on the LVCVA echoes its most famous tagline: ‘What Happens in Vegas …’ The work on this story actually dates to late 2015, when I received a press release from the LVCVA’s Courtney Fitzgerald about a new digital offering from the group. By early January, we’d settled on a cover interview with Cathy Tull, the group’s senior vice president of marketing, as a cover story. But with a new TV campaign rolling out in June — and a series of mobile-focused digital offerings hitting in the interim — we agreed to push the feature until this particular issue. It was the right choice, because by the time I sat down for a phone call with Tull in early May, we had plenty to discuss. The LVCVA’s wide-ranging goals and ever-expanding online and offline marketing efforts make it a great story for anyone looking at any facet of performance-based marketing. If you missed it above, here’s the link: ‘What Happens in Vegas …’
  • Attribution may be the biggest buzzword in performance-based marketing today. Marketers, agencies, and other vendors are working constantly to find the right mix of data that will help them attribute each lead or sale back to the piece of media that prompted a consumer to act. But as consumers have gained more control over how and when they are reached — let alone how and when they respond — that attribution is harder and harder to nail down. Seven members of the Response Advisory Board responded to questions for this special roundtable on the topic of attribution — and the online version includes their full, unabridged answers. If you missed the link above but want to check out the story, click here: What’s the Attribution Solution?
  • When I met with Forter‘s Bill Zielke and Delivery.com’s Colin Sims at the eTail West event in Palm Desert, Calif., in February, I was intrigued by their story about the online retailer’s struggles with credit card fraud and Forter’s solution. Right then and there, I made an immediate decision that this story was worthy of a rare case study feature in the pages of Response. Four months later, freelancer Doug McPherson has the story for you: Fighting Fraud
  • The issue’s fourth feature — our look at the pharmaceutical and healthcare markets — is only available online. For marketers of healthcare services to health insurance to pharmaceuticals, an ever-changing regulatory environment is nothing new. How are these marketers dealing with the restrictions — and capitalizing on new opportunities in the age of Obamacare and expanded Medicare coverage? Don’t miss this web exclusive: Healthy Changes
  • Our monthly direct response TV and radio media billings return to the DR radio space for outstanding fourth-quarter 2015 results. The radio space’s best 4Q performance in five years lifted its annual total to more than $58 million — a 7.9-percent rise over 2014, which itself was a big bounce-back year. What’s behind the recent success of the radio medium? For a full look at 4Q 2015 DR radio media billings, click here: DR Radio Doubles Down on Success
  • Response is very fortunate to have many of the brightest minds in the business as regular contributors to our column well. This month’s pieces display the breadth of that expertise, if you simply click on these links: Media Zone; Production House; Net Gains; and Legal Review. At the risk of sounding a little self-assured after more than 15 years running the magazine’s editorial, I’d like to think I’m in that group of “bright minds,” which means I always want to make sure my Editor’s Note column measures up. This month, I flip the attribution debate among marketers and agencies on its head and ask our readers to view attribution from a consumer’s perspective. Might this reversal help you better understand your attribution issues from a business perspective? That’s what I’d like to know. If you missed the link above, click here to read (and respond to) my latest: Thinking Like a Consumer Could Help Your Attribution Modeling

Thanks again for reading and interacting with Response!