Feb 09

Response January: Square, Soccer, and Going ‘Native’

Response January 2016It’s been a while, eh? I’ll blame the annual Response calendar, which generally revs up when we return from the holidays, thanks to Response Expo’s spring dates. Honestly, from January through the end of Response Expo, each year, the close-knit Response staff is essentially doing full-time double duty. So, I’m taking advantage of working a little late on a Tuesday to put together this look back at our January issue, which has been online for a few weeks now. We started 2016 off on the right foot, thanks to a former Response staffer turned freelancer who pitched, earned, and wrote the cover feature on Square, stories on sports marketing and finding the right mix between organic and promoted social media, and — finally — some positive news for the long-form media billings market. Let’s take a deeper look!

  • While researching an assignment on the business solutions market for our November issue, Nicole Urso Reed — a former Response senior editor and a long-time freelancer for us — saw something interesting in the efforts of Square, which most people think of as that little attachment you put on your iPhone to process credit card payments for your small business. She saw a deeper story — one about Square’s work in partnering with their clients, providing marketing assistance, back-end data, and more. Essentially, she saw a business that had used performance-based media to market itself on TV and online that was actually a true B2B service provider, helping entrepreneurs reach for their dreams. Turns out, she was right. Her interview with Kevin Burke, a former Visa CMO who now heads customer acquisition for Square, as well as conversations with a few of the company’s leading clients make for an intriguing look at how important data can be to building a business with a certain style of guerrilla marketing. If you missed the link above, click here: Big Change for Small Businesses
  • Appropriately, when looking at the changing marketing landscape for sports marketers — which is a natural fit for expanded social media marketing along with traditional outreach for ticket and merchandise sales — our Doug McPherson dug into the growing success of Major League Soccer (MLS). Soccer’s ascension in popularity — driven heavily by millennials and the younger sect of Gen-X — is hard to miss, especially in cities like Portland, Columbus, and San Jose. And marketers from other sports are taking notice of that success, including those in the NFL, NBA, and Major League Baseball. If you missed the link above but want to check it out, click here: Hitting the Goal
  • One of four contributed columns in the  issue, the Legal Review piece from Venable‘s Jeff Knowles and Amy Ralph Mudge about the FTC‘s recent guidance on so-called “Native Advertising” is a crucial read for any marketer doing business today. And, honestly, as a writer, I might be the only one involved in the magazine or in the industry who’s happy about the FTC’s attempt to set some standards to clarify the continually blurring line between editorial content and advertising. If you missed the link above, here you go: The FTC Goes ‘Native’
  • Our monthly direct response TV and radio media billings present a bit of a surprise, as third-quarter 2015 long-form DRTV billings broke the market’s three-year losing streak. Sure, the 5.5-percent increase compared to the same quarter in 2014 leaves the market a long way from its peak during the middle of the last decade. However, any sign of stabilization of the beleaguered space is welcome. For a full look at 3Q 2015 long-form DRTV media billings, click here: 3Q 2015 Long-Form Billings … Rise? Yes!
  • Finally, in my Editor’s Note, I kick off 2016 looking at something I dubbed the three “Cs” — competition, cooperation, community. How do they fit together? And how can you be a part of building a better marketing business? If you missed the link above, here’s my take — and a call to action — on the topic: Community and Cooperation Can Boost All Competitors

Thanks again for reading and interacting with Response!

Nov 06

Response October: Autobytel Aspires, Columnists’ Desires, and Yogi Inspires

Response October 2015After a hectic October, a week full of prepping and planning for year’s end and — I can’t believe I’m saying this already — Response Expo, I finally have a chance on this Friday afternoon to take a look back at Response‘s October issue. For years, we’ve covered the automotive marketing space with a general feature in October, so we’re happy that our cover story on Autobytel, which had been in planning and prep for about 3-4 months, fell into this issue as well. Beyond those features, you’ll also catch our semi-annual media buying and planning guide, a DRMA Spotlight Update, and — as usual — our regular array of research and industry opinion. Let’s touch on some of the key pieces.

  • My first connection to the eventual Autobytel cover feature on Jeff Coats came during a May trip to Las Vegas covering another story for the magazine. There, I met Benjamin Hunting, a freelance writer with a presence in the automotive journalism space, who also does some editing work for Autobytel. A month or so later, Ben connected me with PR contact Jennifer Lange, to whom I pitched a feature on Autobytel’s multichannel, performance-driven campaigns — in both the B2B and B2C realms. It was a natural fit for us, geographically, as well — Autobytel’s offices are less than five miles from those of Response. From there, the interview and photo shoot pulled together fairly smoothly, and the piece is very intriguing from both a historical and current perspective. If you missed the link to the cover story above, here it is again: An Automotive Matchmaker
  • Tony BesasieOur latest DRMA Spotlight Update checked back in with Cannella Response Television and its president, Tony Besasie. The company is celebrating 30 years in business in 2015, but that’s far from the most noteworthy thing happening in its Burlington, Wis., and Los Angeles offices. Besasie and the company’s leadership are looking ahead, with a vision based on the current status of the TV and video advertising space — and its future. If you missed the link above, here’s your chance to hear from one of the DRMA’s leading member companies: 30 Years in, Cannella Response Television Keeps Looking Ahead
  • October was another heavy month for submitted opinion columns from industry experts in the mag, with a half-dozen takes on topics as widespread as doing business based on fear or love to the power (and folly) of self-assumed titles. However, two columns again stuck out as crucial conversation starters: Sean Fay of Seattle-based Envision Response wrote about how consumers’ mental triggers can be pulled in very similar ways by both digital and TV performance-based marketing campaigns. Even more provocatively, in a column that had its origins in a rollicking lunch conversation in New York in June, Tina Messina of Scripps Networks contends the term “direct response” simply isn’t carrying its weight anymore in the TV media sales space and asks readers, “What would you call it?” at the end of a well-written, and well-argued, piece.
  • Our monthly direct response TV and radio media billings recap returns to long-form DRTV for second-quarter 2015 results — and things are pretty much status quo. For the 11th consecutive quarter, long-form DRTV billings slipped — this time by 10.3 percent, marking the lowest 2Q spend since 2004. Though most of the news was predictably dour for the space, one slight positive did arise — cable pricing for a half-hour slot finally dropped after remaining stubbornly high throughout 2014. This helped the cable outlet gain market share, and likely helped the quarter’s total spend from falling even more precipitously. For a more in-depth look at 2Q 2015 long-form DRTV media billings, click here: 2Q 2015 Long-Form DRTV Billings Slide Again
  • Yogi Berra Finally, as a lifelong baseball fan, October is always a special time. When Hall of Famer Yogi Berra passed away on Sept. 22, he not only left behind a brilliant baseball career, but also some of the most memorable — and confusing — quotes uttered by a public figure during the past five decades. That confluence — the time of year and Berra’s “way” with malapropisms — provided all the inspiration I needed for my October Editor’s Note column. One quote, in particular, seemed perfectly fitting for the current state of the overcrowded digital marketing space — and gave me a chance to riff on the continuing opportunities in offline media for marketers of all stripes — even Yankee pinstripes. If you missed the link to the column above, here it is once again: Berra’s Wit and Wisdom Can Benefit Today’s Marketers

Thanks again for reading and interacting with Response!

Aug 12

Response July: Weary Legs and Entertaining Experiences

Response July 2015Last October, what eventually became the cover story for the July issue of Response had a simple genesis — I wanted to rest my weary legs. For more of that story and additional background on other key parts of the issue that hit mailboxes and the Web a few weeks back, read on!

  • Weary legs? Well, yes. I was attending the annual DMA conference in San Diego, and it’d been a long day of walking from show floor to session and back (and forth, and back again). During one afternoon time frame, I’d noted two possible educational sessions to pop into, in order to listen to and meet the marketers who were speaking on stage — and those weary legs told me, “Just go to the closest one.” It was there that I saw Alessandra Souers, brand director for JibJab, as part of a group discussing the future of online marketing. For those of you familiar with Response Expo, you know that Souers eventually sat on a panel at our event this past April. She’s one of the brighter young minds in marketing — and pretty darned amusing on Twitter, I might add. After her appearance at the Expo, I tossed out the idea of a cover story on JibJab’s marketing efforts — long focused online, but in recent holiday seasons, also dipping a toe into the pool of direct response TV. Not only did she help bring this cover to life, she actually got me all the way to the top — an interview with the company’s co-founder and CEO, Gregg Spiridellis. Among the many “online-to-offline” marketers we’ve covered of late, JibJab’s story of going from viral-video groundbreaker to monetized marketing leader may be the most interesting. If you missed the link above, here it is again: More Than Just Talking Heads
  • As one who prefers the value of finding and enjoying great experiences over the concept of buying “things,” I enjoyed the angle our writer Nicole Urso Reed — a one-time staffer at both Response and JibJab, and one of my most versatile and talented long-time freelancers — took for our annual look at marketing in the entertainment space. The idea that a consumer is looking for a great experience from not only events, but actual hard products, shouldn’t be news today. This evolving consumer is ever-more-picky about what he or she desires from time, money — and gadgets. If you didn’t already click the link above — here it is: Selling the Good Vibes
  • Our monthly direct response TV and radio media billings recap takes a look at the first long-form DRTV results of 2015 — and they continue what’s now a 2.5-year downward trend. Total spending in 1Q 2015 long-form billings was the lowest recorded in any first quarter by Response since 2001. If there is to be a rebound in the infomercial media space in the final nine months of 2015, it’s likely to be led by the market’s two biggest categories: beauty and fitness. However, while fitness had a strong first quarter, beauty remained mired in a slump that kicked in last year. For a more in-depth look at 1Q 2015 long-form DRTV media billings, click here: Stabilization, No Rebound, for 1Q Long-Form DRTV Billings
  • One steamy day of meetings in New York City in late June is the jumping off point for my July Editor’s Note column. As we reached the halfway point of what’s been a year of transition for the direct, digital and data-driven marketing world — and our role in it — listening to the comments from the many agency and network leaders we met with during that visit prompted some reflection on the first six months, as well as an opportunity to look ahead to closing out 2015 strong. Here’s that link once again: The Summer Heat Provides Its Own Time for Reflection

Thanks again for reading and interacting with Response!