Aug 04

Response July: Digital (Focus). Digital (TV). Digital (Creative).

I decided to take a quick Friday break from working up the August and September issues of Response — summer can be a great time to catch up, after all — to recap our recently delivered (and posted) July issue. Along with this month’s cover story — an interview with Tumi/Samsonite C-level executive Charlie Cole — the issue includes features on the shifting market for entertainment content and our annual look at what’s new in the video production space. Let’s dig into how these stories — and other facets of the issue — came together.

  • July’s cover feature got its start in a conference room at the JW Marriott Desert Springs Resort in February. There, at the eTail West event in Palm Desert, Calif., Charlie Cole — then merely chief digital offer for Tumi, who’s since added the title of global chief e-commerce officer for its parent company Samsonite — gave a presentation about his company’s digital marketing and measurement efforts during the past two years. His no-nonsense talk was impressive, and the story it told about Tumi’s efforts was one I wanted to know more about. I reached out to Cole after returning from the event to gauge his interest in a story — and he responded quickly. An open book throughout the process, Cole was one of the more refreshing cove subjects I’ve worked with in recent years. Unsurprisingly, then, the story — just a slice of how Tumi/Samsonite is tackling the great e-commerce revolution — feels like fresh air at a time when marketing and technology teams tend to find themselves at loggerheads more often than necessary. If you missed the link above, here it is once again: Digital Determination
  • What TV will look like three, five — or, god forbid, 10 — years from now is anyone’s guess. Our freelancer Nicole Urso Reed took the assignment for our annual look at marketing in the entertainment space and decided to poke around for answers to that question, as well as what those changes might mean for marketers who’ve long given TV the largest cut of their budgets. From mobile and online video to over-the-top (OTT) and video-on-demand (VOD), the possibilities are exciting. Oh, and Nicole’s headline nod to one of my favorite Dr. Dre songs certainly doesn’t hurt. In case you skipped the link above: The Next Episode
  • Those different possibilities are also driving changes across the video production space, as our freelancer Bridget McCrea continued to learn in her latest look at the production and creative space. Speaking with a half-dozen experts, McCrea finds that different ad lengths — yes, all the way up to a half-hour — still work, depending on the product, the target, and the media outlet. How are producers changing how they do things based on these opportunities? Here’s that story link again: Creative Leverage
  • Our monthly direct response TV and radio media billings enter the 2017 calendar year with a look at first-quarter long-form DRTV results. A market that’s lost ground in nine of the past 10 years started 2017 in similar fashion, dropping nearly 12 percent in comparison to its 1Q 2016 totals. However, the problem doesn’t seem to be availability of half-hour spots but rather the gaining power of the lower-cost broadcast and satellite markets at the cost of the contracting cable network sector. As cable pricing continues to fall to compete, overall spending results continue to dip. For a full look at 1Q 2017 long-form DRTV media billings, click here: Long-Form DRTV Billings Start 2017 on the Wrong Foot
  • The July issue also includes a number of strong submissions in our column well:
  • My Editor’s Note column got its first inspiration from the wide array of music I listen to each day at my desk (currently playing: The Hold Steady‘s “How a Resurrection Really Feels”) and how important great songs (and great songwriting) are in my everyday life. At its essence, great songwriting is great storytelling. Somehow, in fewer than 500 words — with a well-deserved (and, sure, gratuitous) shot at “bro country” included — I get from there to a brief exposition on Response‘s ongoing transition. If you missed the link above, here it is: A Change in Focus Doesn’t Mean a Change in How We Tell Stories

Thanks again for reading and interacting with Response!

Aug 04

Response July: Don’t Call Them Comebacks

Response July 2016It’s been about 10 days since Response‘s July issue hit the web (and mailboxes). Earlier this week, we wrapped up and sent off our August issue to print. So I’m now able to share a bit about the issue, which is led by  a cover story on long-time performance-based marketing leader Nutrisystem. The issue also features our annual look at production and creative work in the TV/video sector and a feature touching on the latest news in the entertainment market. Read on for some back story on the key facets of the July issue:

  • We at Response have a lengthy knowledge of and history with Nutrisystem and its marketing efforts. The 44-year-old company has been a long-time leader in utilizing performance-based efforts — both offline and online — that have merited our coverage in the past. Additionally, we’ve known, personally, a number of the company’s media strategy leaders over the years. But, while prepping for Response Expo 2016 last winter, we reconnected with the company’s PR head, Robin Shallow, thanks to another old friend of the magazine, Karla Crawford Kerr of ad agency Hawthorne Direct. And though the company’s CMO, Keira Krausz, wasn’t able to swing her schedule to speak at the Expo, we were able to grab this cover story. And what great timing, as Nutrisystem is on a three-year hot streak after some lean years — thanks to Krausz’s leadership and its team’s knowledge of omnichannel marketing. At the same time, the company made a key acquisition while also debuting a brand new campaign in late 2015. If you missed it above, here’s the link: All Systems Go!
  • An annual staple, our feature on the production/creative end of the business, used to be centered fully around DRTV production. But with the expansion of new screens, digital media, and more, the story has expanded to include a deeper dive into the wider world of what might now be called video production. It’s clear that video assets are among the most desired by online marketers — and the experience with the success of video in different facets of online marketing is driving many of these marketers to look at linear TV as an advertising option. Don’t worry — even though we have updated how we look at this feature, our annual “cost of” spot and infomercial production charts remain a major part of the piece. If you missed the link above but want to check out the story, click here: Harnessing the Ever-Shrinking Screen
  • If you didn’t get enough about the power of new screens in the production story, well, the entertainment feature has some more for you. Between the growing power of subscriber video-on-demand (SVOD) and over-the-top (OTT) options and the technological breakthrough of 4K ultra high-definition (UHD) televisions, performance-based marketers have a lot to consider these days. Our Nicole Urso Reed, a one-time senior editor for Response and long-time freelancer, has more in her story: Ready for the Next Big Thing
  • Our monthly direct response TV and radio media billings return to the long-form DRTV space for first-quarter 2016 results that continue the sector’s recent run of good fortune. After a three-year losing streak was finally broken in 3Q 2015, results reported in this issue make 1Q 2016 the third consecutive winning quarter. Total time slots purchased rose more than 22 percent, and only fading cable media pricing — which, actually, is a relief to buyers and perhaps a major key to recent success — kept the quarter’s dollar-on-dollar rise below 16 percent. For a full look at 1Q 2016 long-form DRTV media billings, click here: Long-Form DRTV Billings Continue Rising in 1Q 2016
  • I wasn’t all that happy with my Editor’s Note column this month. When you’re tasked with writing a monthly column for 15 years, things can get … stale. And, sometimes — when you’re blocked — the writing gets rather clunky. Anyway, the thing you probably want to take from this piece is that we are working hard — at all times — to build our community of readers and advertisers. One recent development in that is the formation of DRMA Committees. While nearly four-dozen industry executives have joined the committees, there’s still room for more volunteers. Get more info on the committees here: DRMA Committees. And if you missed the link above, click here (if you must) to read my latest: Banding Together Can Create Business Freedom

Thanks again for reading and interacting with Response!

Aug 12

Response July: Weary Legs and Entertaining Experiences

Response July 2015Last October, what eventually became the cover story for the July issue of Response had a simple genesis — I wanted to rest my weary legs. For more of that story and additional background on other key parts of the issue that hit mailboxes and the Web a few weeks back, read on!

  • Weary legs? Well, yes. I was attending the annual DMA conference in San Diego, and it’d been a long day of walking from show floor to session and back (and forth, and back again). During one afternoon time frame, I’d noted two possible educational sessions to pop into, in order to listen to and meet the marketers who were speaking on stage — and those weary legs told me, “Just go to the closest one.” It was there that I saw Alessandra Souers, brand director for JibJab, as part of a group discussing the future of online marketing. For those of you familiar with Response Expo, you know that Souers eventually sat on a panel at our event this past April. She’s one of the brighter young minds in marketing — and pretty darned amusing on Twitter, I might add. After her appearance at the Expo, I tossed out the idea of a cover story on JibJab’s marketing efforts — long focused online, but in recent holiday seasons, also dipping a toe into the pool of direct response TV. Not only did she help bring this cover to life, she actually got me all the way to the top — an interview with the company’s co-founder and CEO, Gregg Spiridellis. Among the many “online-to-offline” marketers we’ve covered of late, JibJab’s story of going from viral-video groundbreaker to monetized marketing leader may be the most interesting. If you missed the link above, here it is again: More Than Just Talking Heads
  • As one who prefers the value of finding and enjoying great experiences over the concept of buying “things,” I enjoyed the angle our writer Nicole Urso Reed — a one-time staffer at both Response and JibJab, and one of my most versatile and talented long-time freelancers — took for our annual look at marketing in the entertainment space. The idea that a consumer is looking for a great experience from not only events, but actual hard products, shouldn’t be news today. This evolving consumer is ever-more-picky about what he or she desires from time, money — and gadgets. If you didn’t already click the link above — here it is: Selling the Good Vibes
  • Our monthly direct response TV and radio media billings recap takes a look at the first long-form DRTV results of 2015 — and they continue what’s now a 2.5-year downward trend. Total spending in 1Q 2015 long-form billings was the lowest recorded in any first quarter by Response since 2001. If there is to be a rebound in the infomercial media space in the final nine months of 2015, it’s likely to be led by the market’s two biggest categories: beauty and fitness. However, while fitness had a strong first quarter, beauty remained mired in a slump that kicked in last year. For a more in-depth look at 1Q 2015 long-form DRTV media billings, click here: Stabilization, No Rebound, for 1Q Long-Form DRTV Billings
  • One steamy day of meetings in New York City in late June is the jumping off point for my July Editor’s Note column. As we reached the halfway point of what’s been a year of transition for the direct, digital and data-driven marketing world — and our role in it — listening to the comments from the many agency and network leaders we met with during that visit prompted some reflection on the first six months, as well as an opportunity to look ahead to closing out 2015 strong. Here’s that link once again: The Summer Heat Provides Its Own Time for Reflection

Thanks again for reading and interacting with Response!