Aug 04

Response July: Digital (Focus). Digital (TV). Digital (Creative).

I decided to take a quick Friday break from working up the August and September issues of Response — summer can be a great time to catch up, after all — to recap our recently delivered (and posted) July issue. Along with this month’s cover story — an interview with Tumi/Samsonite C-level executive Charlie Cole — the issue includes features on the shifting market for entertainment content and our annual look at what’s new in the video production space. Let’s dig into how these stories — and other facets of the issue — came together.

  • July’s cover feature got its start in a conference room at the JW Marriott Desert Springs Resort in February. There, at the eTail West event in Palm Desert, Calif., Charlie Cole — then merely chief digital offer for Tumi, who’s since added the title of global chief e-commerce officer for its parent company Samsonite — gave a presentation about his company’s digital marketing and measurement efforts during the past two years. His no-nonsense talk was impressive, and the story it told about Tumi’s efforts was one I wanted to know more about. I reached out to Cole after returning from the event to gauge his interest in a story — and he responded quickly. An open book throughout the process, Cole was one of the more refreshing cove subjects I’ve worked with in recent years. Unsurprisingly, then, the story — just a slice of how Tumi/Samsonite is tackling the great e-commerce revolution — feels like fresh air at a time when marketing and technology teams tend to find themselves at loggerheads more often than necessary. If you missed the link above, here it is once again: Digital Determination
  • What TV will look like three, five — or, god forbid, 10 — years from now is anyone’s guess. Our freelancer Nicole Urso Reed took the assignment for our annual look at marketing in the entertainment space and decided to poke around for answers to that question, as well as what those changes might mean for marketers who’ve long given TV the largest cut of their budgets. From mobile and online video to over-the-top (OTT) and video-on-demand (VOD), the possibilities are exciting. Oh, and Nicole’s headline nod to one of my favorite Dr. Dre songs certainly doesn’t hurt. In case you skipped the link above: The Next Episode
  • Those different possibilities are also driving changes across the video production space, as our freelancer Bridget McCrea continued to learn in her latest look at the production and creative space. Speaking with a half-dozen experts, McCrea finds that different ad lengths — yes, all the way up to a half-hour — still work, depending on the product, the target, and the media outlet. How are producers changing how they do things based on these opportunities? Here’s that story link again: Creative Leverage
  • Our monthly direct response TV and radio media billings enter the 2017 calendar year with a look at first-quarter long-form DRTV results. A market that’s lost ground in nine of the past 10 years started 2017 in similar fashion, dropping nearly 12 percent in comparison to its 1Q 2016 totals. However, the problem doesn’t seem to be availability of half-hour spots but rather the gaining power of the lower-cost broadcast and satellite markets at the cost of the contracting cable network sector. As cable pricing continues to fall to compete, overall spending results continue to dip. For a full look at 1Q 2017 long-form DRTV media billings, click here: Long-Form DRTV Billings Start 2017 on the Wrong Foot
  • The July issue also includes a number of strong submissions in our column well:
  • My Editor’s Note column got its first inspiration from the wide array of music I listen to each day at my desk (currently playing: The Hold Steady‘s “How a Resurrection Really Feels”) and how important great songs (and great songwriting) are in my everyday life. At its essence, great songwriting is great storytelling. Somehow, in fewer than 500 words — with a well-deserved (and, sure, gratuitous) shot at “bro country” included — I get from there to a brief exposition on Response‘s ongoing transition. If you missed the link above, here it is: A Change in Focus Doesn’t Mean a Change in How We Tell Stories

Thanks again for reading and interacting with Response!

Nov 11

Response October: Marketer of the Year, Media Feedback and Much More

Response October 2014It’s been about three weeks since Response’s October issue hit the website. While many of you have likely taken a gander at the issue, whether online or in print, let’s take a quick look at how it all came together — from the cover story on our DRMA Marketer of the Year finalists and winner to some of the other key ingredients.

  • For the sixth consecutive year, Response and the Direct Response Marketing Alliance hosted a massive networking event in Las Vegas to announce the winner of the annual Marketer of the Year award, decided in an industry-wide vote. The party, on Sept. 17 at Drai’s in Las Vegas, was the biggest and best yet — with nearly 1,000 attendees enjoying the Strip’s hottest new club of 2014. Prior to the big announcement, we debuted the annual DRMA video, which included dozens of industry leaders donning their “superhero” best during filming at Response Expo this past spring. Through all the pomp ad circumstance — and not a few cocktails — the finalists and winner of the 2014 honor were announced, with Tristar Products taking home the big award and 2013 winner Euro-Pro tying Zumba Fitness for second place in the competition’s closest voting ever. If you’d like to read more about the winner (and finalists) and the campaigns that earned them the industry’s recognition, here’s the link: The Stars Align!
  • Twice a year, we take a hard, feature-length look at the media buying and planning space. In our fall version, we hear more clearly from the buyers’ perspective (in the spring, we usually focus on the perspective of the cable and broadcast media outlets). In this month’s edition, talk of the omnichannel marketing world dominates, with media buyers and sellers going in depth on how to reach consumers in a fragmenting TV universe. While opportunities abound thanks to technology, attribution in campaigns has become more and more difficult. Where did that sale come from, anyway? However, these experts do know one thing — all of those fancy metrics you hear digital media experts kicking around these days got their start with the advent of direct response TV. If you didn’t click the link above, here’s another chance: A Brighter Outlook
  • This month’s DRMA Spotlight revisits Cannella Response Television. The media agency, with locations in Los Angeles and Burlington, Wis., continues to grow from its leadership role in the long-form DRTV space. President Tony Besasie and CEO Rob Medved sat down for a video interview with me in the company’s Wisconsin offices in August to discuss a number of topics, including growth into the short-form buying space and some surprising results from a DRTV consumer study the company worked on with California-based Script to Screen and M2 Marketing. To read the Spotlight story, click here: Keeping an Edge. To view the video interview with Besasie and Medved, click here: DRMA Spotlight Video: Cannella Response Television
  • In our monthly look at direct response TV and radio media billings, we turn the spotlight on second-quarter 2014 long-form DRTV results, which continued to struggle, losing 6.4 percent from results during the same time period in 2013. However, there were some positive signs — lower costs meant the number of half-hour time slots purchased actually rose, and the U.S. Hispanic marketplace continued to show steady growth across the board. To take a deeper look at 2Q 2014 long-form DRTV media billings, click here: Long-Form Media Billings Fall 6.4 Percent in 2Q 2014
  • Finally, my Editor’s Note column this month takes on some of the topics bandied about in the media buying and planning guide feature mentioned above. In the competitive landscape for marketing dollars today, it’s not enough for media leaders who are well schooled in the direct response space to sit on those laurels. DR media leaders have a significant strategic advantage over both traditional media agencies and digital media agencies — they’ve understood the metrics of attribution for a much longer time than both. To read the column, here’s the link once again: It’s Not Your Father’s MER

Thanks again for reading and interacting with Response!

Jan 17

Response January: Creative Genius, Media Matters and DRMA Leaders

Response January 2013The January issue of Response is now available online. It was a pleasure to kick off the new year with a lot of positive stories and great news for the DR industry  Let’s take a look at some of the key pieces to the issue!

  • Our cover feature on the extremely successful Baby Genius brand of children’s music and video (and more) products started percolating during a meeting with Response Advisory Board member Denise Kovac in September. A line of products that’s had fantastic retail success for well over a decade jumping into DRTV is always of interest to us, and this story came with a bonus — the eventual cover subject became Larry Balaban, the creative mind behind Baby Genius since its beginnings. Balaban is one of those folks that is easy to interview because he so genuinely believes in his products, loves what he does and feels that he’s making a difference for his audience: parents and their young children. When you’ve done as many cover interviews as I have, it’s always a wonderful breath of fresh air to pick up the phone and find a guy like Larry on the other end of the line. Hopefully, it comes across in the story. Here’s the link again, if you missed it above: Hitting a Marketing High Note
  • Our first quarterly Response Advisors Forum touches on the continuing expansion of the DR media market since the second half of 2011 and what to expect as 2013 gets underway. The topic drew out a big number of advisors who bounced back and forth on the reasons why the market is thriving, what the biggest challenges are for 2013, and how TV technology like DVRs, VOD and OTT are going to continue to affect the business. Best of all, the version of this story online is a vast expansion of the piece that appears in the print magazine, allowing each answer from each respondent to appear. Check it out now: The Future’s So Bright?
  • On Dec. 11 in New York, we were happy to announce that Nancy Lazkani of Icon Media Direct in Van Nuys, Calif., had won an industry-wide vote of her peers to earn the 2012 Direct Response Marketing Alliance (DRMA) Member of the Year award. Lazkani’s long history in the DRTV space is a well-known story to Response‘s readers, and her continuing commitment to bettering not only Icon’s fortunes but also that of the entire business does not go unnoticed. We caught up with the second winner of this prestigious honor for an exclusive interview. Don’t miss it: Lazkani Earns DRMA Member of the Year Honors
  • In other DRMA news, Temecula, Calif.-based OpenJar Concepts is the subject of this month’s DRMA Spotlight feature. We’ve known Adam Warren and Reno Renaldo, the team behind the three-year old company, for a number of years, and you’re not likely to meet a better duo — both as businessmen and people. Working with them on this story, especially while filming the video interview, was a complete pleasure, because not only are they good guys, but they have a damned good story to tell about a biz that’s crucial in our space. To watch the video interview, click this link: DRMA Spotlight Video on OpenJar Concepts or check out the print story here: They’re All the Buzz
  • Our latest analysis of the DR industry’s quarterly media billings results circles back to long-form DRTV billings’ 3Q results. While third-quarter was by far the weakest quarter of 2012 so far, the results — which were essentially flat when compared with 3Q 2011 — remained promising for the year as a whole. Since DRTV media in 3Q faced a huge Summer Olympics, as well as a building presidential campaign, there was some fear of a big drop. Instead, should fourth-quarter results match 2011, the full-year 2012 will likely be long-form’s biggest since pre-crash 2008. For a full look at all the categorical and outlet results, here’s the link: Long-Form Media Billings Stay Flat in 3Q 2012
  • Finally, my Editor’s Note turns the idea of outlandish New Year’s resolutions on its head a bit by talking about setting reachable goals and how that can actually help make those resolutions stick. Before I share the link again, I want to thank those of you (and there were many more than normal) who responded to my December column about the new greed of Thanksgiving weekend. The feedback is much appreciated. If you missed the link to my January piece above, here’s my take: Making Resolutions That Stick

Thanks again for reading and interacting with Response!