Tag Archives: DRMA

Jul 11

Response June: Magic Minerals, Home Shoppers and Mobile Solutions

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Response JuneThe June issue of Response has been available online for just more than two weeks now — but if you haven’t taken a look yet, suffice it to say, there’s plenty of content you might want to take a glance at. Let’s take a look at the issue, including the cover feature on cosmetics industry legend Jerome Alexander, our annual look at the home shopping market and more.

  • With a 40-year run as a leader in the cosmetics world, Jerome Alexander’s history speaks for itself. Whether it’s his track record of placing products in high-end retailers like Neiman Marcus and Bloomingdales, or his recent two-decade run of success in home shopping both in the United States and abroad, Alexander’s seen just about every side of the product and marketing business. And now, after some time away from the U.S. retail space, Alexander has introduced his successful Magic Minerals line in some of the nation’s biggest retail outlets. But the most intriguing facet that I heard when Lindsey Carnett of Marketing Maven PR pitched the story was the reversal of a traditional DR/retail campaign — that is, Alexander gambled on the product’s success overseas and in home shopping to gain new retail acceptance in the U.S. He then began selling his product at retail prior to connecting with a group of industry vendors to create a new DRTV campaign expected to debut later this year. If you missed the link to the story above, here it is once again: Finding the ‘Magic’
  • A story that’s been on the editorial calendar each year since I joined Response in 2001, our look at the home shopping space has actually gotten a lot more interesting in recent years. Why? Most likely because the sector’s behemoths — QVC and HSN — are using some of the most creative combinations of TV, traditional online and mobile marketing in the entire world. Not only that, but even niche players like Jewelry Television are also making huge strides to become the “where you want, when you want it” type of online retailer that’s making so many waves today. Want to hear more about it? If you didn’t click the link above, here’s another chance: Mobilizing the Home Shopping Space
  • Whether it was a tragic quarter of epic proportions or Kantar Media’s measurement efforts slipped, 2013’s final quarter of direct response TV and radio media billings results proves no better for the DR radio market. Fourth-quarter billings dipped more than 62 percent from the same quarter in 2012 — with almost penny attributable to a shocking loss in the local radio space. Yes, that’s the same sector that had been carrying Kantar Media’s DR radio results for much of the year, causing concern that there might be a blip with Kantar’s local radio reporting for the quarter. Radio’s fourth-quarter troubles were also almost wholly responsible for 2013’s decrease in total billings in the space. For more on 4Q DR radio billings from Kantar and Response, click here: DR Radio Billings Lose Frequency in 4Q 2013
  • Finally, my Editor’s Note begins with a personal story about using mobile technology to help close a sale before pivoting to talk about mobile’s growing importance to marketers, retailers, regulators and — most importantly — consumers. To read my full take, here’s the link once again: Consumers Drag Marketers Into Mobile Future

Thanks again for reading and interacting with Response!

Jun 24

Response May: Pressure Washers, Media Sellers and Fond Remembrances

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The May issue of Response has been available online since right around Memorial Day — but with a busy schedule and a RES0514_CV1week out of the office, I’m only just now getting to my regular glance inside the issue. Now, with the June issue on the verge of debuting online and in your mailboxes, I forced myself to take some time today to take a look at our May magazine, including the cover feature on hardware giant Briggs & Stratton, our recap of Response Expo and more.

  • With the National Hardware Show taking place annually in May, we often look to feature a hardware marketer on our cover. And when I look for a hardware marketer having success in direct, digital and data-driven marketing, I often drop a line to Doug Garnett, long-time Response Advisory Board member and leader of Portland, Ore.-based Atomic Direct. This time around, that call resulted in a link to Eric Loferski, director of marketing, portable power & cleaning systems, for Milwaukee-based Briggs & Stratton. Loferski has worked for a who’s-who of Wisconsin-based brands and it’s no surprise he’s turning to direct and digital marketing to create retail and brand buzz for the company’s new line of POWERflow+ pressure washers. If you missed the link to the story above, here it is once again: High Pressure, High Flow
  • One of our most popular research efforts, the annual Cable Network Directory is a who’s who of those selling DR media time at the cable network — and now satellite provider and MSO — level. From behemoths like Viacom, Turner and Discovery to small independent networks, we strive to grow this list every year. And, with more than 135 networks listed in 2014, we’re proud to say that this version of the directory is the biggest and most complete yet! If you want to know who to call to buy time for your DRTV campaign and you didn’t click the link above, here’s another chance: 2014 Cable Network Directory
  • Our Field Reports section provides a full recap of Response Expo in the May issue. From keynoter Brian Billick to all the education and networking opportunities, you can relive the best Response Expo yet! And a special bonus: our monthly But Wait, There’s More section offers a two-page spread of the event’s excitement! If you missed the links above, click here for the news recap: Field Reports May and here for the photo spread: But Wait, There’s More May
  • The final quarter of direct response TV and radio media billings results proves no better for the short-form DRTV market. Fourth-quarter billings dipped more than 10 percent from the same quarter in 2012 — sadly, the year’s best quarterly result in Kantar Media’s short-form DRTV research. As we begin to track 2014 billings, one hopes that Kantar’s contention that a change in measurement and calculation was responsible for about 50 percent of the year’s nearly $1 billion drop from 2012 is true. For more on 4Q short-form DRTV billings from Kantar and Response, click here: Short-Form DRTV Media Wraps Unsightly 2013
  • Moderating a session at Response Expo.

    Moderating a session at Response Expo.

    Finally, my Editor’s Note takes a fond look back at Response Expo. As the co-founder of this event, the eighth version of it that took place in late April and early May was perhaps the most fulfilling. With our smallest team ever and minimal support or notice from our parent company, I cannot tell you just how proud I am of all of my Response teammates, from our core crew in the Orange County office to our key supporting staff who join us each year from our Newton, Mass., office. With a team that’s, at best, half the size of teams that put on other events in our industry, the hard work that goes into creating Response Expo is rather tiring. So to see the event unfold with nary a hitch and to hear the wonderful feedback of our attendees, exhibitors, sponsors and speakers is incredibly satisfying. To read my full take, here’s the link once again: Feeling the ‘Vibe’ at Response Expo

Thanks again for reading and interacting with Response!

May 19

Response April: Murad Meets Consumers, Hall of Famers Speak Out, and a Note About Trudeau

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Response April 2014The April issue of Response has been available online since shortly before Response Expo, which took place about three weeks ago. But, with the craziness surrounding the Expo and some immediate deadlines for the upcoming May issue following closely on its heels, there hasn’t been much time for me to share an inside look at the issue. However, with the May issue now out the door (and on its way to our readers soon!), I had a moment today to catch up and take a deeper look at April’s book, including the cover feature highlighting Murad, our roundtable with the 2014 DR Hall of Fame inductees, two DRMA Spotlight stories and a rather pointed Editor’s Note column.

  • In early 2007, I interviewed Dr. Howard Murad about his line of skin care products and how the brand had used direct response marketing to build its consumer base and recognition. Seven years later, with the brand still flourishing and a pair of its marketing executives set to speak at Response Expo, we decided it was time to see how Murad’s marketing has changed with the times. Unsurprisingly, Marina Randolph — executive vice president of direct for the Southern California-based company — and the rest of the Murad team have expanded the company’s marketing arsenal to work in today’s consumer-controlled landscape. Quite simply, it’s an omnichannel world and — as a marketer — Murad is representative not only of those in the beauty and personal care space, but all marketers who are combining direct, digital and data-driven efforts to keep pace. If you missed the link to the story above, here it is once again: Getting Better Every Day
  • 74899Again tying in with Response Expo, we were able to catch up with the nine living members of the second class of the DR Hall of Fame. The group, which also included posthumous inductee Billy Mays, is truly a who’s-who of direct response history, and each of them was saluted wonderfully by more than 400 attendees at the induction ceremony in San Diego on May 1. Don’t miss these legends thoughts — if you didn’t click the link above, here’s another chance: The Pioneering Spirit!
  • The growing influence of retail sales — be it in store or online — is the subject of this month’s edition of the Response Advisors Forum. Not only do the members of our vaunted Advisory Board kick around the challenges and opportunities that keep growing in the omnichannel marketplace, but the online version of the story is a Web exclusive: the full, unabridged answers from each member of the Board. If you missed the link above, here it is once again: An Old Foe Becomes a Best Friend
  • The hits in this issue just keep coming as there are two DRMA Spotlight stories — a two-page feature on Maine-based Argo Marketing Group and a one-page Q&A with Phoenix-based Higher Power Marketing. The interview with Argo’s Jason Levesque actually took place in a cabana at the Loews South Beach Resort in Miami Beach in February. Argo’s growth during the past decade has been spectacular and Levesque has an understanding of where the market is headed. To read the story, click here: Growing Smiles on Customers’ Faces. To watch the video interview with Levesque, shot in Miami, click here: DRMA Spotlight Video — Argo Marketing Group. The genesis for the one-pager on Higher Power happened during a meeting for coffee in Scottsdale while the Response team was on a business trip in the Phoenix area. Peter Feinstein has a solid track record in the space and his thoughts about where his company and the business are going are intriguing. Take a look by clicking here: ‘Commerce With a Conscience’
  • Barry Jacobs: leader, mentor, friend.

    Barry Jacobs: leader, mentor, friend.

    As we closed in on the Expo, there was a big push for exposure in our monthly Field Reports news section. Along with some big industry news — Kevin Trudeau’s 10-year jail sentence; Twitter jumping into DR — three Q&As highlight the section. We were able to spend some time with Havas Edge‘s Jack Kirby about the consumer-centric marketing world (seeing a trend here, anyone?) and how marketers and agencies can best work together. We also had a chat with Top Dog Direct‘s Bill McAlister about the lifeblood of the business — product inventors. Finally, and most personally rewarding, I was able to sit down over a lunch with long-time media agency executive Barry Jacobs. Jacobs — a mentor and a friend — retired from full-time duty in the business (and from Mercury Media) following Response Expo. While he’s still taking on projects here and there, he’s doing so from the comforts of home after 55 years of helping shape the direct marketing world. Don’t miss these great Q&As and more — click here to take a look: Field Reports April

  • Mercifully, we’ve reached the last quarter of direct response TV and radio media billings results. Fourth-quarter long-form DRTV billings results mirrored the entire year for the 28:30 marketplace: 4Q results were off 5.3 percent, leaving the year down 5.7 percent. For the first time since 2004, long-form DRTV cumulative media billings failed to top $1 billion as more and more marketers seem to have raised spending in the lower-cost satellite space at the cost of the higher-priced cable market. For more on 4Q long-form DRTV billings from Response, click here: 4Q 2013 Long-Form DRTV Media Results Round Out Somber Year
  • Lastly, my Editor’s Note represents the difference between reporting and opinion journalism — a difference that the 24-hour news channels have sullied to the point of near invisibility. As noted above, we covered the facts of the sentencing of long-time DR industry burden Kevin Trudeau to 10 years in federal prison in the news section. But in this space (one designed specifically for opinion), I expressed the disdain of many in the business — based on many notes I received prior to this column’s publication and many more received after — for Trudeau’s continued negative influence on the good names of hundreds of marketers who have used direct response marketing in an ethical and successful way. Suffice it to say, I’m disappointed to see products using Trudeau the pitchman still on the air. And I’m not alone. To read my full take on the topic, here’s the link once again: Trudeau Story Points the Finger at ‘Self-Regulation’ … Again

Thanks again for reading and interacting with Response!