Dec 13

Response October: New Look, New Feel, Same Strong Content

Brand, refreshed! Our first issue under our sleek new masthead and tagline — the magazine for media, technology, and commerce — the October 2017 cover features Boll & Branch, the winner of our ninth annual DRMA Marketer of the Year Award. And not only did the magazine get a facelift, so did our website, responsemagazine.com. If you haven’t bounced around the site yet (let’s be honest, this recap’s a bit on the late side), I urge you to do so! The cover story itself includes interviews with the Boll & Branch team, as well as leaders from the other two finalists: Highmark Health and Monster Worldwide. The issue also features our annual look at the automotive marketing space, a dive into the domination of Google and Facebook in digital advertising, and the latest edition of our biannual media buying and planning guide. Want to get deeper into the first issue of Response 3.0 (our moniker for the rebrand project around the office)? Read on!

  • With each of our three nominees for the Marketer of the Year Award having been featured in a cover story during the preceding calendar year, the competition for the 2017 DRMA honor (and second cover feature in Response) was one of the fiercest in years. Of her company’s victory, Cally Everett, vice president of marketing for Boll & Branch, says, “We have always made decisions as a company based on what’s right for us, not what our competitors are doing, and it’s encouraging to see that our approach is resonating with consumers and other marketers alike.” If you missed the link above, read more from Everett, Monster’s Chris Owen, and Highmark Health’s Chris Zdanowski by clicking here: Blanketing the Competition
  • Freelancer Doug McPherson speeds directly into traffic — social media traffic — in his look at marketing in the automotive space. Manufacturers, dealers, and others involved in auto marketing are finding great success online — particularly using Facebook — to reach, groom, and eventually sell to new car buyers. Miss the link above? Here it is again: The Wheel Deal
  • Beyond the shocking stats — such as Facebook and Google owning 85-percent of digital advertising’s growth during the past year — just what is it about these two behemoths that’s drawing marketers to give them so much advertising budget? What can other digital ad outlets do to compete — as Amazon begins to flex its muscles, as well? And what can marketers expect from the digital advertising space in the coming year(s). Freelancer Bridget McCrea digs deep for a few answers that could help. Here’s that link again: The Gigantic Digital Ad Duopoly
  • Freelancer Nicole Urso Reed queries leaders of some of the industry’s key agencies in her latest edition of our ongoing media buying and planning guide. Expansion or consolidation? That is the question. The answer: Both? Neither? Check out the story to find out the latest: Consolidation Rules
  • Our monthly direct response TV and radio media billings enter second-quarter 2017 with Response’s own long-form DRTV research. To no one’s shock, the 28:30 space suffered yet another drop: a 4.5-percent decrease that represents the fifth consecutive losing period for the long-form market. Spending was up in the top 30 DMAs, while marketers also invested a bigger share of their pies in the lower-cost satellite and broadcast outlets. For a full look at 2Q 2017 long-form DRTV media billings, click here: Long-Form DRTV Suffers Fifth Consecutive Down Quarter
  • Don’t miss October’s power-packed column submissions, as well:
  • Finally, as you might expect, my Editor’s Note column riffs on the changes represented by this issue of Response. What are we thinking by undertaking this refresh of the magazine and the DRMA and — in the case of our annual event, MTC Expo — full rebrand? How are we hoping our readers, members, and attendees respond? If you missed the link above, here it is: Response Refreshed — Here’s to the New World of Marketing!

Thanks again for reading and interacting with Response!

Oct 13

Response September: 25 Years Down and a Transition to Come

Following on the heels of my August recap, here’s a look at Response‘s September issue — the last issue of our 25th year of publication and the final issue prior to the brand refresh we’ve been working on in recent weeks. Appropriately, then, the issue is led by a cover story about a traditional direct-to-consumer marketer also celebrating its 25th anniversary: Tristar Products. Beyond that, September’s book includes a look at marketing in the consumer packaged goods (CPG) market, a piece on the power of video marketing (no matter the medium) driving the convergence of media, technology, and commerce, and our 22nd annual State of the Industry report. Let’s take a look at how these — and other stories — came together to form this transitional issue.

Thanks again for reading and interacting with Response!

Mar 08

Response February: Building, Engaging, and Maintaining Responsibility

It’s been a little more than two weeks since the February issue of Response hit the web and began delivering to mailboxes. With a cover story on house-and-home e-tailer Build.com, part two of our four-part series on the consumer journey, and feature on the digital goods market, this compact issue packs a serious informational punch. For more on how we pulled it together, read on:

  • I was first introduced to Marshal Downey, our cover guy and interviewee for this feature on Build.com, during the run-up to Response Expo 2016. The first connection came from Hawthorne’s Karla Crawford Kerr — a valued ally in the business and now member of our DRMA Education Committee. Though we haven’t been able to nail Marshal down as a speaker for the Expo, we eventually locked him in for this interesting look at how the now-17-year-old e-tailer has grown its customer base via online and offline outreach — as well as impeccable customer service. One of the youngest cover subjects in years (all of 13 years old in 2001 — when I took the editorial helm of Response), Downey is wise beyond his years when it comes to omnichannel marketing. If you missed the link to the story above, here it is once again: Not Your Average Home Expansion
  • The second of our four-part “Consumer Journey” series leading into April’s Response Expo — which will feature a six-session track on the topic — focuses on engagement. My belief in the consumer journey as the centerpiece of the Expo was further confirmed last week when I attended the annual eTail West show in Palm Desert, Calif. Various facets of the consumer journey were the focus of nearly every conversation on the show floor, at the parties, and on the educational stage. Key freelancer Nicole Urso Reed is handling the series. In this issue, she caught up with representatives of 2016 DRMA Marketer of the Year finalists Nutrisystem and Vistaprint, Response Advisory Board member Peter Koeppel, and PR/social media expert (and DRMA Education Committee member) Lindsey Carnett. In case you skipped the link above: The Power of Attraction
  • Our annual look at the digital goods space explores the depth and the breadth of what “digital goods” can be: movies, gambling, eCards, meditation, books, Wi-Fi, web design, music, dating — and more. Our Pat Cauley spoke to leaders from JibJab, Wix, Boingo (all past Response cover subjects) and more for this in-depth piece on what’s working, what’s not, and what’s new in marketing in this young but exploding vertical. Here’s that story link again: The Digital Boomtown
  • Our monthly direct response TV and radio media billings return to the short-form DRTV sector for third-quarter 2016 results. After seven consecutive quarterly losses, short-form DRTV finally bounced back — if only slightly. A $4.3 million increase (less than 1 percent higher than 3Q 2015 results)  The network and spot TV markets continued to shine in short-form, helping make up for Hispanic’s continuing struggles. For a full look at 3Q 2016 short-form DRTV media billings, click here: A Ray of Light for Short-Form DR Billings
  • Other key items in this month’s issue include:
  • Finally, in my Editor’s Note column, two moments inspired some thoughts on the ongoing — and perhaps growing — controversy surrounding consumer privacy and data security. One phone call and one intriguing article helped prompt this piece — one that includes references to Voltaire, Spider-Man, and the Bible (all in a single sentence)! If you missed the link above, here it is: Data and Targeting, and Power and Responsibility

Thanks again for reading and interacting with Response!