Feb 07

Response January: Brandman U., College Sports Marketing and Another Buzzword

RES0115_CV1A day after finalizing our February issue and sending it off to print, I finally have a free moment to take a look back at the January issue of Response. The issue went live online a couple of weeks back, but just in case you haven’t flipped it — either in print or online — I’m back with my regular look at some of the issue’s key stories.

  • My cover feature on Brandman University and Ramendra (Ram) Singh had an interesting genesis. Most refer to it as “seventh grade.” That’s right, a friend I met during junior high school — Steve Quis — pitched the story idea to me last summer in his role as PR director for the non-profit university. He’s since moved on to a similar role at Miramar College (in addition to his sports play-by-play career). The introduction to Ram was a fortuitous one. Ram is one of the most intelligent and thoughtful people I’ve interviewed during my 14 years at Response. His thoughts on omnichannel (yep, that word — and it’ll come up again later in this post) marketing in the education sector are ones that any marketer should consider. I’m very pleased to note that Ram will be part of an educational panel at Response Expo. If you’re one of our attendees, you shouldn’t miss it. So, thanks Steve. Who knew our time back at LVJHS and FUHS would evolve into this story! If you missed the link above, here it is again: Educating at Brandman University
  • Keeping the college theme going, our annual look at marketing in the sports & fitness category takes a deep dive into how major college athletics programs are finding new ways to commune with fans and sell game tickets and merchandise. The passion of sports fans makes them the perfect consumer to target via various direct response marketing methods, especially digital and social media. From coast to coast — quite literally from Oregon to Miami — what are the best marketers doing to reach those fans and make them consumers? If you didn’t click the link above, here’s your chance to find out: Inside the College Playbook
  • The January issue buzzword of the month: omnichannel. After touching on the “programmatic” frenzy in December, we took our questions about “omnichannel” marketing to the Response Advisory Board (RAB) for 2015’s first advisors roundtable feature. Seven of our board members took part in the conversation and — as usual — the online version carries the complete and unabridged answers from each leader (compared to the edited version that runs in the print magazine). Once again, if you missed the link above, click here: Response Advisors Forum: Entering the Omnichannel Era
  • Our monthly direct response TV and radio media billings update focuses on third-quarter 2014 long-form DRTV results. Once again, media billings in the half-hour advertising space stumbled, losing $20.3 million compared to the prior third quarter and leaving the total for the first nine months of the year off by more than $61 million. This is the second consecutive year of losses for the long-form space — unless fourth-quarter results are shockingly good. But there is some hope that long-form marketers are starting to understand the trends and restructuring how best to take advantage of long-form DRTV. To take a deeper look at 3Q 2014 long-form DRTV media billings, click here: Long-Form Media Billings Dip $20M … Again
  • A line I removed from January’s Editor’s Note column read (so far as I can recall): “And I am sure my fiancée rues the day she urged me to join Twitter.” If you follow me on Twitter or Instagram or are a Facebook friend, you may agree … wholeheartedly. Nonetheless, to read my take on using social media outlets — both personally and professionally — here’s the link once again: Finding — and Growing — Your Social Voice

Thanks again for reading and interacting with Response!

Nov 11

Response October: Marketer of the Year, Media Feedback and Much More

Response October 2014It’s been about three weeks since Response’s October issue hit the website. While many of you have likely taken a gander at the issue, whether online or in print, let’s take a quick look at how it all came together — from the cover story on our DRMA Marketer of the Year finalists and winner to some of the other key ingredients.

  • For the sixth consecutive year, Response and the Direct Response Marketing Alliance hosted a massive networking event in Las Vegas to announce the winner of the annual Marketer of the Year award, decided in an industry-wide vote. The party, on Sept. 17 at Drai’s in Las Vegas, was the biggest and best yet — with nearly 1,000 attendees enjoying the Strip’s hottest new club of 2014. Prior to the big announcement, we debuted the annual DRMA video, which included dozens of industry leaders donning their “superhero” best during filming at Response Expo this past spring. Through all the pomp ad circumstance — and not a few cocktails — the finalists and winner of the 2014 honor were announced, with Tristar Products taking home the big award and 2013 winner Euro-Pro tying Zumba Fitness for second place in the competition’s closest voting ever. If you’d like to read more about the winner (and finalists) and the campaigns that earned them the industry’s recognition, here’s the link: The Stars Align!
  • Twice a year, we take a hard, feature-length look at the media buying and planning space. In our fall version, we hear more clearly from the buyers’ perspective (in the spring, we usually focus on the perspective of the cable and broadcast media outlets). In this month’s edition, talk of the omnichannel marketing world dominates, with media buyers and sellers going in depth on how to reach consumers in a fragmenting TV universe. While opportunities abound thanks to technology, attribution in campaigns has become more and more difficult. Where did that sale come from, anyway? However, these experts do know one thing — all of those fancy metrics you hear digital media experts kicking around these days got their start with the advent of direct response TV. If you didn’t click the link above, here’s another chance: A Brighter Outlook
  • This month’s DRMA Spotlight revisits Cannella Response Television. The media agency, with locations in Los Angeles and Burlington, Wis., continues to grow from its leadership role in the long-form DRTV space. President Tony Besasie and CEO Rob Medved sat down for a video interview with me in the company’s Wisconsin offices in August to discuss a number of topics, including growth into the short-form buying space and some surprising results from a DRTV consumer study the company worked on with California-based Script to Screen and M2 Marketing. To read the Spotlight story, click here: Keeping an Edge. To view the video interview with Besasie and Medved, click here: DRMA Spotlight Video: Cannella Response Television
  • In our monthly look at direct response TV and radio media billings, we turn the spotlight on second-quarter 2014 long-form DRTV results, which continued to struggle, losing 6.4 percent from results during the same time period in 2013. However, there were some positive signs — lower costs meant the number of half-hour time slots purchased actually rose, and the U.S. Hispanic marketplace continued to show steady growth across the board. To take a deeper look at 2Q 2014 long-form DRTV media billings, click here: Long-Form Media Billings Fall 6.4 Percent in 2Q 2014
  • Finally, my Editor’s Note column this month takes on some of the topics bandied about in the media buying and planning guide feature mentioned above. In the competitive landscape for marketing dollars today, it’s not enough for media leaders who are well schooled in the direct response space to sit on those laurels. DR media leaders have a significant strategic advantage over both traditional media agencies and digital media agencies — they’ve understood the metrics of attribution for a much longer time than both. To read the column, here’s the link once again: It’s Not Your Father’s MER

Thanks again for reading and interacting with Response!

Oct 02

Response September: Renker Cover a Big Get for Our Team

Response September 2014Trying to make the most of my dwindling time at home before yet another extended trip east, let’s follow Wednesday morning’s breakdown of Response’s August issue with this quick backgrounder of our jam-packed September issue. The issue hit first about two weeks ago, right around the time of our huge DRMA Marketer of the Year event in Las Vegas on Sept. 17. Let’s take a quick look at the issue, including a very special cover interview with Guthy-Renker co-founder Greg Renker.

  • There’s no way to sugar coat this: after years of trying to work our way up the ladder inside the current iteration of Guthy-Renker — and Response has solid relationships with a number of the company’s leaders, including Elliott Segal, Dirk van de Bunt and Kendra Elliott — to secure a cover feature on the company, we’d simply hit one wall after another. So when we first spoke with Brian Kurtz of Boardroom Inc., who was organizing last month’s Titans of Direct Response event in Connecticut, I was wary of the idea that we could find a way to speak directly with Renker himself. But, the newsworthiness of Kurtz’s event — a true who’s who of DR leaders and top creatives — made it an easy call to write a news story about it for our August issue. So I asked Kurtz for the “big get” — could we interview Renker about the event for this news story and, if so, would he be interested in doing a more wide-ranging (and exclusive) interview about the past, present and future of both Guthy-Renker and the direct, digital and data-driven marketing world? Kurtz said he’d give it a shot, and later that afternoon, I received a calendar request from Renker’s executive assistant for a call at 10 a.m. the next morning. The call couldn’t have gone better — Renker was a fantastic interview, as you’d expect, and so gracious about both speaking with Response, as well as his induction into the Direct Response Hall of Fame last year. Most importantly, you want to read his insights. Trust me. If you missed the link to the story above, here it is once again: Personable, Proactive, Powerful
  • For the 14th consecutive year, it was my honor and pleasure to put together our annual State of the Industry report, featuring the thoughts and insights of the members of our Response Advisory Board. Over the years, the topics have changed — and, crucially, expanded — as our focus has grown from DRTV to direct response marketing and now, as we all tackle this omnichannel universe, the behemoth we call “direct, digital and data-driven” marketing. While the story that appears in the print magazine is always solid thanks to our experts, the online version — featuring the complete and unabridged answers from each member of our Board that responded — provides one interesting take after another. If you didn’t click the link above, here’s another chance: 19th Annual State of the Industry Report
  • This month’s DRMA Spotlight takes a look at O2 Media and its subsidiary, Incredible Discoveries. For the multi-faceted piece, I was able to speak with the business’ president and CEO, Dr. Thomas C. Deters, as well as George Bayer, vice president of direct response for Incredible Discoveries, and George O’Neill, director of studio operations for O2. The new team behind the business is keen on maximizing its production expertise, product experience and access to programming on various cable networks to create a new kind of direct response opportunity. For more on O2 Media, click here: O2 Media Seeks a New Level of Excellence
  • In our monthly look at direct response TV and radio media billings, we focus on Kantar Media’s 1Q 2014 DR radio results, which were extremely positive. Pushed by a return to form from the local radio market and marketers’ expansion of the number of campaigns aired, DR radio enjoyed its best first quarter in three years, topping the $14 million mark. Led by two products — Guthy-Renker’s Proactiv Solution and the Rosetta Stone language line, each of which posted more than $2M in DR radio spending for the quarter — the DR radio market set a great tone for the year. To take a deeper look at 1Q 2014 DR radio billings, click here: 1Q 2014 DR Radio Billings Jump 28.5 Percent
  • Finally, we return to Renker for my Editor’s Note column this month. Suffice it to say that interviewing Renker felt like a bit of a “full circle” moment for me. Additionally, you get a couple extra pearls of Renker’s wisdom. To read the column, here’s the link once again: Renker’s Message Resonates, Whether It’s 2001 or 2014

Thanks again for reading and interacting with Response!