Dec 23

Response December: Boingo, Radio, and Creating a Better Conversation

Response December 2015I’m closing up shop for the holidays here at Response today — and one of the last things on my to-do list is this blog post recapping our recently delivered December issue. It’s a pretty power-packed edition of the magazine, with our cover feature on Boingo Wireless, stories on the consumer electronics space, the advancement of over-the-top (OTT) TV, a second annual look at the 2016 media calendar, and a Web exclusive feature on DR radio. So, without further ado, let’s jump into the issue!

  • In a fortuitous bit of personnel change, long-time Response PR contact Lauren de la Fuente (formerly of Pearl Street Marketing) joined L.A.-based Boingo, a global leader in enhancing wireless access for consumers, during the summer. After chatting through the early fall, it became clear that a cover feature on the business’ B-to-C and B-to-B marketing efforts would make a lot of sense for our readers. I visited the company’s new digs near Brentwood in late October for an in-person interview with CMO Dawn Callahan and VP of consumer marketing Scott Ewalt — as personable and thoughtful a duo as I’ve come across in recent times. Boingo’s marketing story is much deeper than I imagined from my touches with their services as a consumer — if you travel half as much as I do, you’ve experienced Boingo’s wireless services at an airport. If you missed the link above, and want to read more about the business, click here: A Spring in Their Steps
  • For the second year in a row, we’ve teamed up with Irvington, N.Y., media agency Lockard & Wechsler Direct to take a look at the 2016 media calendar. Chock full of the biggest TV events for marketers of all types to consider, the timeline also includes analysis from Eddie Wilders, LWD’s senior vice president of research and analytics. Eddie’s done2016 stellar work for Response over the years, contributing in the past to our E-newsletters and website. His expertise works well with this timeline piece. If you missed the link above but want to check it out, click here: ‘You Are Looking Live …’
  • A piece that got held from the print edition for space, our Web exclusive on DR radio talks about a media outlet that’s been discounted by marketers in recent years but that’s enjoying a major comeback due to its reach and technological expansion. Leaders in the space — and impartial analysts — are all saying the same thing: radio’s audience is bigger than ever and its segmentation allows marketers to drill down to reach certain demographics even more clearly than TV. If you missed the link above, click here: Radio Rising
  • Our monthly direct response TV and radio media billings recap backs up the positive vibes in our radio feature, as DR radio’s 2015 second-quarter results were the outlet’s best in eight years. National spot radio, long an afterthought, saw its total billings expand 10-fold compared to 2Q 2014, helping the radio market jump more than 29 percent overall. Additionally, success in the household and drug-and-toiletry categories drove the expansion. For a full look at 2Q 2015 DR radio media billings, click here: DR Radio Billings Register Best 2Q Since 2007
  • Finally, in my Editor’s Note, folks who know my snarky, sarcastic side might be shocked at my end-of-the-year plea for a better informed and more collegial conversation around Response‘s content and, well, everything else online. Yes, unfortunately, “Don’t Read the Comments” has moved from an amusing aside to a hardened rule around these parts. Can we hope for better? Can we create a better conversation? As a voracious consumer of news and social media, I certainly hope so. If you missed the link above, here’s my take — and a call to action — on the topic: ‘Don’t Read the Comments’: A Commentary

Thanks again for reading and interacting with Response! Happy Holidays and all the best in 2016!

Dec 21

Response November: Winners, Travelers, and Home Shoppers

Response November 2015With travel and year-end projects taking precedence, I’ve fallen behind on my Response recaps. So, this is the first of two Response-filled blog posts during Christmas week — a look at Response‘s November issue. With our DRMA Marketer of the Year event shifting to early October, our cover story on the three finalists also shifted back one month to this issue. Additionally, we covered the travel and home shopping spaces, while adding a new feature on the business solutions market — a vertical that’s growing thanks to the combination of online and offline marketing. Let’s take a deeper look at some of the issue’s top pieces.

  • In an intriguing bit of timing, DraftKings‘ victory in the annual industry-wide vote for DRMA Marketer of the Year was announced in Las Vegas on Oct. 7 — the same week that initial stories of one of its employees winning $350,000 on competitor site FanDuel surfaced. Since then, the intrigue around the two daily fantasy sports (DFS) sites has continued to build, with legal challenges slowing the companies’ advertising, but fantasy sports players continuing to flock to the services in record numbers. DraftKings was a deserving winner in the competition, as voters responded to its overwhelming TV and online marketing efforts with a similarly overwhelming number of ballots. The trio of 2015 finalists — also including SharkNinja (formerly Euro-Pro) and TELEBrands — represents, one might say, the past, present, and future of the performance-based marketing world. If you missed the link above, and want to read more about the three finalists, click here: Crowning the New ‘Kings’
  • Travel marketers have been long-time believers in direct response — well before the transition into the omnichannel, performance-based efforts that dominate today’s landscape. For years, we’ve covered this space as it exhibited leadership in how best to combine online and offline methodologies that could be effective for marketers of all types of products and services. This feature is no different, as we’ve caught up with top-level travel marketers from the resort side (Atlantis Paradise) and from the local travel bureau perspective (Nassau Paradise Island Promotions Board and LasVegas.com). If you missed the link above, click here to read how performance-based methods are driving travelers to locations around the world: Leveraging the Power of ‘Book Now’
  • Perhaps no part of the old-school direct response universe has been forced to adjust as rapidly as the home shopping space. From the leaders — HSN and QVC — to smaller start-ups, the direct connection these networks have to their viewers and shoppers has changed immensely with the expansion of digital marketing. More impressively, their embrace of this change — celebrating innovation rather than cowering in fear — should be a model for all marketers. What’s new in the space? If you missed the link above, click here: Lights, Camera … Creativity
  • Our monthly direct response TV and radio media billings recap returns to short-form DRTV for second-quarter 2015 results, which — thanks to some measurement changes by Kantar Media — were a bit shocking. While the quarter shows a frightening 39-percent decrease from 2Q 2014 results, the bulk of that can be ascribed to a change in rate estimates for U.S. Hispanic space. So, where the other four TV media outlets showed a more palatable 9.2-percent decrease, the Hispanic space plummeted more than $330 million. For a more in-depth explanation from Kantar and a full look at 2Q 2015 short-form DRTV media billings, click here: Kantar Methodology Shift Is the Culprit in 2Q Short-Form DRTV Decrease
  • Finally, you might have noticed a recent change to the magazine’s tagline. Response is now “The Magazine for Performance-Based Marketers.” Similar changes have been made to the DRMA (“The Alliance for Performance-Based Marketers”) and Response Expo (“The Event for Performance-Based Marketers”). Why? It’s all in this month’s Editor’s Note: Join the Performance-Based Marketing Evolution

Thanks again for reading and interacting with Response!

Nov 06

Response October: Autobytel Aspires, Columnists’ Desires, and Yogi Inspires

Response October 2015After a hectic October, a week full of prepping and planning for year’s end and — I can’t believe I’m saying this already — Response Expo, I finally have a chance on this Friday afternoon to take a look back at Response‘s October issue. For years, we’ve covered the automotive marketing space with a general feature in October, so we’re happy that our cover story on Autobytel, which had been in planning and prep for about 3-4 months, fell into this issue as well. Beyond those features, you’ll also catch our semi-annual media buying and planning guide, a DRMA Spotlight Update, and — as usual — our regular array of research and industry opinion. Let’s touch on some of the key pieces.

  • My first connection to the eventual Autobytel cover feature on Jeff Coats came during a May trip to Las Vegas covering another story for the magazine. There, I met Benjamin Hunting, a freelance writer with a presence in the automotive journalism space, who also does some editing work for Autobytel. A month or so later, Ben connected me with PR contact Jennifer Lange, to whom I pitched a feature on Autobytel’s multichannel, performance-driven campaigns — in both the B2B and B2C realms. It was a natural fit for us, geographically, as well — Autobytel’s offices are less than five miles from those of Response. From there, the interview and photo shoot pulled together fairly smoothly, and the piece is very intriguing from both a historical and current perspective. If you missed the link to the cover story above, here it is again: An Automotive Matchmaker
  • Tony BesasieOur latest DRMA Spotlight Update checked back in with Cannella Response Television and its president, Tony Besasie. The company is celebrating 30 years in business in 2015, but that’s far from the most noteworthy thing happening in its Burlington, Wis., and Los Angeles offices. Besasie and the company’s leadership are looking ahead, with a vision based on the current status of the TV and video advertising space — and its future. If you missed the link above, here’s your chance to hear from one of the DRMA’s leading member companies: 30 Years in, Cannella Response Television Keeps Looking Ahead
  • October was another heavy month for submitted opinion columns from industry experts in the mag, with a half-dozen takes on topics as widespread as doing business based on fear or love to the power (and folly) of self-assumed titles. However, two columns again stuck out as crucial conversation starters: Sean Fay of Seattle-based Envision Response wrote about how consumers’ mental triggers can be pulled in very similar ways by both digital and TV performance-based marketing campaigns. Even more provocatively, in a column that had its origins in a rollicking lunch conversation in New York in June, Tina Messina of Scripps Networks contends the term “direct response” simply isn’t carrying its weight anymore in the TV media sales space and asks readers, “What would you call it?” at the end of a well-written, and well-argued, piece.
  • Our monthly direct response TV and radio media billings recap returns to long-form DRTV for second-quarter 2015 results — and things are pretty much status quo. For the 11th consecutive quarter, long-form DRTV billings slipped — this time by 10.3 percent, marking the lowest 2Q spend since 2004. Though most of the news was predictably dour for the space, one slight positive did arise — cable pricing for a half-hour slot finally dropped after remaining stubbornly high throughout 2014. This helped the cable outlet gain market share, and likely helped the quarter’s total spend from falling even more precipitously. For a more in-depth look at 2Q 2015 long-form DRTV media billings, click here: 2Q 2015 Long-Form DRTV Billings Slide Again
  • Yogi Berra Finally, as a lifelong baseball fan, October is always a special time. When Hall of Famer Yogi Berra passed away on Sept. 22, he not only left behind a brilliant baseball career, but also some of the most memorable — and confusing — quotes uttered by a public figure during the past five decades. That confluence — the time of year and Berra’s “way” with malapropisms — provided all the inspiration I needed for my October Editor’s Note column. One quote, in particular, seemed perfectly fitting for the current state of the overcrowded digital marketing space — and gave me a chance to riff on the continuing opportunities in offline media for marketers of all stripes — even Yankee pinstripes. If you missed the link to the column above, here it is once again: Berra’s Wit and Wisdom Can Benefit Today’s Marketers

Thanks again for reading and interacting with Response!