Jun 11

Response May: Curiosity, Technology, Humility

Response‘s May issue was a little slow in developing, as we wanted to make sure we got full post-show coverage of MTC Expo included. However, it’s been online for about three weeks and likely landed in mailboxes right before the month’s end. The issue’s cover story centers on an interview with SurveyMonkey‘s Sun Lee. Our biannual media buying and planning guide takes a look at the ad opportunities being created by content providers and distributors in a dawning age of connected TV, and is backed by our annual Cable Network Directory, which features contact and demo info from more than 150 TV outlets. Due to space constraints, our quarterly technology spotlight piece became a Web Exclusive, and is worth a look. Let’s take a deeper dive into how the May issue was built!

  • Our team’s first contact with SurveyMonkey was by freelancer Pat Cauley, who spoke to the company’s Lakshmi Hari for our January issue feature on the digital goods market. When he turned in that story last December, Pat suggested I reach out to SurveyMonkey’s PR team to gauge its interest in a possible cover feature on the company’s recent brand refresh. Working first with Irina Efremova, who passed the baton to Teresa Brewer when she went on leave and eventually connecting with the company’s Jarmila Henn and PR agency Sutherland Gold’s Samantha Spielman, we landed on Lee, the company’s VP of brand experience, as the interview subject. Forthcoming, thoughtful, and circumspect, Lee spent more than an hour answering my questions during a March phone call. What SurveyMonkey is up to using performance marketing tactics to generate leads and build brand is worth a read. If you missed the link above, click here: Curating Curiosity
  • Freelancer Bridget McCrea connected with leaders from DISH, Hulu, MeTV, and Havas Edge for the spring edition of our media buying and planning guide. The usual buzzwords surrounding TV media are here — addressable, programmatic, etc. However, there’s also talk about the growing use of 5-minute blocks, as well as the burgeoning U.S. Hispanic space. Here’s the link, once again: Ahead of the Curve
  • As part of our spring media package, our annual Cable Network Directory — featuring contact and demo info not only from the major cable nets, but also broadcast, satellite, and other outlets — grew to its largest size yet with more than 150 outlets represented this year. It’s a treasure trove of info sure to come in handy for any performance marketer considering TV. Bookmark this link: 2018 Cable Network Directory
  • Artificial intelligence (AI). T-commerce. Voice search. Freelancer Doug McPherson dove into some of the newest technologies being used by marketers and media outlets to expand their reach among consumers. Due to space constraints, the story was held from the print edition, but given its topicality, it’s perfect as a Web Exclusive! The link, again: Tech on Deck
  • Fourth-quarter 2017 short-form DRTV media billings take center stage in our monthly direct response TV and radio media billings research. Though the quarter saw a hefty $139.6 million dip,  total-year 2017 short-form results remained in the black, finishing more than $222 million ahead of 2016’s annual total. By finishing the year with $2.85B in spending, short-form DRTV posted its best results in three years. For a full look at 4Q 2017 short-form DRTV media billings, click here: A Fourth-Quarter Dip, but Short-Form Billings Finish Best Year Since 2014
  • John Yarrington and I congratulate Havas Edge CEO Steve Netzley on his induction to the DR Hall of Fame on April 26.

    Don’t miss the extensive MTC Expo recap: here, here, and here.

  • The May issue also includes a pair of contributed columns:
  • Finally, my Editor’s Note column riffs off of our publisher John Yarrington‘s opening remarks prior to the keynote event at April’s MTC Expo. Yarrington spoke about — and showed how leaders — overcome their fears with humility in order to drive change and advancement. The ideas deserve another reflection. Here’s that link to the column one more time: Overcoming Fear, Becoming Leaders

Thanks again for reading and interacting with Response!

Apr 18

Response April: A Capital Vision, A Capitol Vision and an Important Cause

I’m back again with some links from this month’s edition of Response Magazine and some back story on each piece. Please click on any of the links to jump to the stories included within!

Capital One's Patrick McLean

Capital One’s Patrick McLean graces Response’s April cover.

  • The April cover features Capital One’s Patrick McLean. The story grew out of an initial meeting in Boston during the fall 2011 Direct Marketing Association (DMA) annual convention. McLean was on an interesting panel about digital marketing, and after watching some of the session, my goal was to get him involved with a speaking opportunity at Response Expo, which will take place on May 15-17 in San Diego. Well, after a few conversations with Pat and Capital One staff, not only did we confirm him to be part of one of our high-profile sessions next month, but we also convinced him and Capital One to be featured on our cover. With a background in telecom, McLean’s transition to the financial services sector has gone rather smoothly, and his ideas about digital, online and social media marketing are intriguing. If you missed the story link above, here it is again:“Building Social Capital”

    DC Visit

    A great day on Capitol Hill

  • My monthly Editor’s Note column touches upon my recent visit to Washington, DC, with publisher John Yarrington, as sponsors of the DMA’s annual “DMA in DC” event. What a great experience it was for both of us, from working closely with Rachel Thomas, Linda Woolley and the rest of the DMA staff, to hearing the concerns of industry leaders about regulatory topics and government action, to visiting with Congressional staffers on the Hill to share concerns about the industry. At the same time, we were able to catch up with some DC-area clients, including Time Life’s Tim Pearson, FaceTime Strategies’ Todd Mason and Venable’s Jeff Knowles and Chuck Wilkins. A worthy three-day trip, indeed. Check out my take on it here: “Response Goes to Washington”
  • Lastly, but most importantly, the April issue also includes an exclusive interview with long-time DRTV industry executive Ray Golden, who is battling terminal cancer. Ray’s diagnosis was a gutshot to many in the industry who not only enjoyed doing business with him, but also counted him as a personal friend. The silver lining? Response is stepping up to the plate — and asking all of our DR industry friends and cohorts to join us — to support the Amber Golden Educational Fund, which Ray started to benefit his daughter, who is in her third year in pursuit of a nursing degree. For more on this moving story, and how you can contribute, visit our Field Reports exclusive with Ray right now: “Ray Golden Speaks on His Career and His Daughter’s Battle” 

Thanks again for reading and interacting with Response!