Aug 12

Response July: Zumba’s Success, Processors Profess, Billings Recess

Response JulyMuch to the dismay of our error-prone printers, the July issue of Response has been available online for more than two weeks now, though I know it just started hitting many of your mailboxes last week. Let’s take a look at the issue, including the cover feature on the geniuses behind fitness behemoth Zumba, our annual look at the entertainment market and more.

  • When Alberto Perlman teamed with legendary trainer Beto Perez and fellow entrepreneur Alberto Aghion in 2001 to bring Perez’s workouts from their birthplaces of Colombia and South Florida to the world, there was no way they could have known that Zumba Fitness would become the world’s largest fitness brand. But, it has — with customers in 180 countries, more than 25 million DVDs sold and more than 200,000 fitness locations worldwide offering Zumba workouts. It’s also been a story I’ve been digging to tell in the pages of Response for some time now. Finally, thanks to Brian Comstock, the company’s DR marketing guru, and Aly Robins, its PR leader, we were finally able to track down the fast-moving Perlman for this exclusive feature. If you missed the link to the story above, here it is once again: The Zumba Revolution
  • As the average consumer’s options for entertainment expand — all the way to watching (and perhaps buying from) an online video on the smartphone in the palm of your hand — the options that same expansion have given marketers have served only to add to the fragmentation of the consumer base? What to do? Well, no one has all the answers, but Pat Cauley put together a strong piece for us that touches on multi-screen engagement, content distribution and data management. If you didn’t click the link above, here’s another chance: Entertainment Epiphanies
  • Our DRMA Spotlight feature returned in July — after a brief hiatus — as payment processing leader Vantiv opted to tell its story to fellow DRMA members and Response readers. Elizabeth Rector, Vantiv’s senior vice president and general manager, spoke about the 40-year-old business, perhaps best known to our readers as the company that bought long-time direct response processing leader Litle & Co. about two years ago. For more on Vantiv and its focus on customer service and technological solutions, click here: The Vantiv Advantage
  • Hopes for a flying start in 2014 media billings results didn’t last long. Unfortunately, first-quarter 2014 direct response TV and radio media billings got off to another slow start — after a generally dismal 2013 — in the long-form DRTV market. First-quarter billings eerily mirrored results in 1Q 2013, as the long-form space lost $24.2 million (9.2 percent). This drop caused 1Q long-form billings to slip below the quarter-billion dollar mark for the first time in 10 years. Positives were limited — time slots purchased only fell by 1.1 percent, as the cable market rebounded from some of its 2013 issues — but we won’t know what direction the long-form space is truly headed until 2Q results come in. For now, to take a deeper look at 1Q 2014 long-form DRTV billings, click here: The Struggle Continues for Long-Form in 1Q 2014
  • Finally, this issue includes various takes on the role of payment processors in the direct, digital and data-driven marketing space (beyond the DRMA Spotlight on Vantiv, there was also a short feature on the space, as well as a column about fast-paced changes in processing). Therefore, it should be no surprise that my Editor’s Note touches on the truth that “if consumers know about your payment processor … something’s likely gone wrong.” To read my full take, here’s the link once again: Wherever the Order Comes From, It’s Still About Getting Paid

Thanks again for reading and interacting with Response!

Jul 11

Response June: Magic Minerals, Home Shoppers and Mobile Solutions

Response JuneThe June issue of Response has been available online for just more than two weeks now — but if you haven’t taken a look yet, suffice it to say, there’s plenty of content you might want to take a glance at. Let’s take a look at the issue, including the cover feature on cosmetics industry legend Jerome Alexander, our annual look at the home shopping market and more.

  • With a 40-year run as a leader in the cosmetics world, Jerome Alexander’s history speaks for itself. Whether it’s his track record of placing products in high-end retailers like Neiman Marcus and Bloomingdales, or his recent two-decade run of success in home shopping both in the United States and abroad, Alexander’s seen just about every side of the product and marketing business. And now, after some time away from the U.S. retail space, Alexander has introduced his successful Magic Minerals line in some of the nation’s biggest retail outlets. But the most intriguing facet that I heard when Lindsey Carnett of Marketing Maven PR pitched the story was the reversal of a traditional DR/retail campaign — that is, Alexander gambled on the product’s success overseas and in home shopping to gain new retail acceptance in the U.S. He then began selling his product at retail prior to connecting with a group of industry vendors to create a new DRTV campaign expected to debut later this year. If you missed the link to the story above, here it is once again: Finding the ‘Magic’
  • A story that’s been on the editorial calendar each year since I joined Response in 2001, our look at the home shopping space has actually gotten a lot more interesting in recent years. Why? Most likely because the sector’s behemoths — QVC and HSN — are using some of the most creative combinations of TV, traditional online and mobile marketing in the entire world. Not only that, but even niche players like Jewelry Television are also making huge strides to become the “where you want, when you want it” type of online retailer that’s making so many waves today. Want to hear more about it? If you didn’t click the link above, here’s another chance: Mobilizing the Home Shopping Space
  • Whether it was a tragic quarter of epic proportions or Kantar Media’s measurement efforts slipped, 2013’s final quarter of direct response TV and radio media billings results proves no better for the DR radio market. Fourth-quarter billings dipped more than 62 percent from the same quarter in 2012 — with almost penny attributable to a shocking loss in the local radio space. Yes, that’s the same sector that had been carrying Kantar Media’s DR radio results for much of the year, causing concern that there might be a blip with Kantar’s local radio reporting for the quarter. Radio’s fourth-quarter troubles were also almost wholly responsible for 2013’s decrease in total billings in the space. For more on 4Q DR radio billings from Kantar and Response, click here: DR Radio Billings Lose Frequency in 4Q 2013
  • Finally, my Editor’s Note begins with a personal story about using mobile technology to help close a sale before pivoting to talk about mobile’s growing importance to marketers, retailers, regulators and — most importantly — consumers. To read my full take, here’s the link once again: Consumers Drag Marketers Into Mobile Future

Thanks again for reading and interacting with Response!

Dec 17

Response November: Holly Madison and eDiets; Second-Screen Challenges and Media’s Continuing Struggle

The November issue of Response has been available online since just prior to Thanksgiving. Hopefully, if you’re one of our readers, you’ve taken a look at it, but — if not — here’s some back story on the cover feature highlighting As Seen on TV Inc. CEO Ronald C. Pruett, Jr., and eDiets entrepreneur Holly Madison, as well as a number of the other key pieces in the issue:

  • The November cover story is a great combination of old friends and new relationships. Pruett was first featured on the cover of Response during his stint with Liberty Medical. He then went on to serve on our Advisory Board during his time at the helm of Mercury Media Holdings. Now, at ASTV, parent of online marketer eDiets, Pruett returns to the cover spotlight with former “Girls Next Door” star Madison, whose post-pregnancy diet plan is part of a new direction for eDiets. With the help of eDiets’ PR firm and some more social chats with Pruett, it feels as if I was able to wrangle this story at the perfect moment. Pruett’s vision for where eDiets is headed in the crowded online/TV diet space is intriguing. And how eDiets structured its deal and relationship with Madison is a new step in the world of celebrity “endorsers.” If you missed the link above, here it is once again: For eDiets, Mobile and Social Are No Fad
  • The multi-screen universe continues to play a bigger role in marketing plans, and with the holiday season upon us, we took the time to look deeper into strategies to best take advantage of consumers’ continuing use of second and third screens. One of Response’s most veteran freelancers, Bridget McCrea, spoke with some leading media agency insiders (representing Havas Edge, Cannella Response Television and Icon Media Direct) about how to make campaigns work in this new media environment. If you missed the link to their thoughts above, here it is: Screens, Screens … Everywhere Screens
  • The InterMedia Group of Companies returns to the DRMA Spotlight in this update. Company leader Bob Yallen was featured in the May issue DRMA Spotlight, and we doubled back with him to find out how 2013 has been for InterMedia and the rest of the DR industry. If you missed the link above to this special update, click here: Staying a Step Ahead. If you’d like to watch the original video interview from the May issue with Yallen, click here: DRMA Spotlight Video — InterMedia
  • The lowlights kept on coming in this month’s quarterly media billings results, as the short-form DRTV market’s 2Q 2013 billings continued the year’s horror show. A massive 25-percent free fall sucked nearly $300 million away from the total’s registered in second-quarter 2012. When will the bad news end for 2013 DR media billings? For a full look at all the categorical and outlet results, here’s the link: Short-Form DRTV Media Billings’ 2013 Tumble Continues
  • Speaking of media market issues, my Editor’s Note this month asks for answers to 2013’s media malaise? A year ago, in the same space, I raved about the power of the DR media marketplace. Well, what an unwelcome difference a year makes. How can the market get back on track as we head into 2014? Here’s the link: Media Malaise Presents Big Challenges

Thanks again for reading and interacting with Response!