The genesis of what became the cover story on Safelite — c’mon, sing the jingle with me … “Safelite repair, Safelite replace!” — was an email conversation with the company’s PR contact in the run-up to Response Expo 2017. Yes, sometimes the process takes a bit. After letting the contact go cold until last fall, I reached out to a new Safelite contact, Katie Salvator. Prior to her departure from the company earlier this year, not only did Katie work hard to get me squared away for this interview with Renee, but also got the ball rolling on bringing Millard in to speak at the Expo. As we went through the process, the company’s director of communications, Keriake Lucas, also jumped in to lend a helping hand. The whole team at Safelite was outstanding to work with and Cacchillo provided incredible depth to her comments during the interview. All in all, it’s one of my favorite pieces of the past year. If you missed the link above, click here: A Clear View
Freelancer Bridget McCrea handled our 2Q media spotlight feature, which dives into the expanding world of TV and how consumers’ demands on marketers — and those delivering content — are driving technological change. With thoughts from marketers, media agencies, technology providers, and media outlets, the piece gives a decent snapshot of some of the options out there for marketers today — and what’s coming in the near future. That link, once again: Expanding Technology, Demanding Viewers
Not only is Cannella Media‘s Tony Besasie a veteran Response Advisory Board member, but he’s also one of the more thoughtful media executives out there. In his company’s latest DRMA Spotlight story, Besasie riffs on “video everywhere,” attribution, data science, and the expansion of opportunity to sell products and services directly to consumers. Want more? Here you go: Leading the Evolution
Finally, my Editor’s Note column was written for the folks who joined us in San Diego, and leads with last summer’s conception of “MTC Expo.” Nine months in the making, the event ended up being as seamless from our perspective as any we’ve run during the past dozen years. And, by and large, the attendee feedback has been outstanding. If you were on hand and we haven’t chatted since the show, don’t hesitate to drop a line with your thoughts — good, bad, or otherwise. We always love hearing from our attendees. It’s the only way we can keep improving. Here’s that link to the column one more time: See You in San Diego … at the Intersection of Media, Technology, and Commerce
Thanks again for reading and interacting with Response!
Forgive me for my tardiness, but the March issue of Response went live less than a week before my wedding and 2-week honeymoon to Fiji — so, honestly, getting this post up took a pretty deep back seat to all of that. When I returned to work a little more than a week ago, it was right into the teeth of planning for next week’s Response Expo. However, late this afternoon, I had a chance to dig into the issue for my regular look at some of the back story behind some key pieces in the issue.
This month’s cover feature on Vistaprint, the now well-known online business services provider, came to us via our link with media agency Havas Edge. For years, the presenting sponsor of Response Expo‘s keynote address, Edge and its leader, Steve Netzley (a member of Response‘s Advisory Board), are not only key partners for us but also one of the leading media agencies in the direct, digital and data-driven world. Netzley connected me directly with Peter Tardif, Vistaprint’s director of North American channels and markets, in fall 2014. His company’s story of utilizing offline media to drive response to Vistaprint’s website is one that’s becoming more and more familiar to readers of Response. Next week, Expo attendees interested in hearing more about Tardif’s work at Vistaprint will have the opportunity to see him as part of a panel discussion on Wednesday, April 22 at 3 p.m. If you missed the link above, here it is again: Getting Down to Business
As usual, our March issue was timed out to take part in bonus distribution opportunities at the International Home+Housewares Show in Chicago — as well as our very own DRMA reception during the event. With housewares continuing to be a crucial category for marketers and service providers in our world, we took our annual look at what’s hot and happening in the space — from both a product and a method standpoint. Not surprisingly, digital continues to expand its influence among housewares marketers big and small. If you didn’t click the link above, here’s another chance to read the story: Moving Housewares
I’m back again with some links from this month’s edition of Response Magazine and some back story on each piece. Please click on any of the links to jump to the stories included within!
John Foley is the magazine’s May cover and the Expo’s keynote speaker.
The May cover features John Foley, former lead solo pilot of the Blue Angels, a U.S. Naval Academy graduate and holder of two master’s degrees from Stanford and another from the Naval War College — and Response Expo 2012‘s Keynote speaker (5:30 p.m., Tuesday, May 15 in San Diego). As in the past two years, with Sir Bob Geldof and Earvin “Magic” Johnson, it was a no-brainer to relate our cover to such a great keynoter for our Expo. And the 40 minutes I spent on the phone interviewing Foley were fantastic. He’s lively, engaging and has no hesitation in getting very personal. He really responded to every question with a full voice and didn’t shy away from broaching any topic. After the interview, I was more excited than ever to hear him speak in San Diego. If you missed the story link above, here it is again: Blue Angel John Foley
My monthly Editor’s Note column is centered on the Sixth Annual Response Expo. When John Yarrington and I started kicking around the idea six years ago to resuscitate the event (which had a good run in the 1990s with our predecessors), we never imagined just how amazing the response from this industry would be, year after year. It’s become the most gratifying week of the year for me personally, to see everyone in San Diego having such a great time doing business and getting the latest education. And the feedback we get from you all on site is truly breathtaking. Here’s hoping next week’s event is just as satisfying as the first five have been! Check out my take on it here: All Aboard for Response Expo!
Finally, our biggest issue of the year so far also includes my recap of our late March trip to Washington for the DMA in DC event, as well as my interview with Euro RSCG Edge‘s Steve Netzley, both found in our Field Reports news section. I spoke directly about the event in my April issue Editor’s Note, but this news piece gives you a more circumspect look at the entire event, with some attendee feedback. Meanwhile, talking with Netzley is always like listening to a great history of the DR world, while at the same time speaking to someone who is truly connected to what’s next. For these stories and more, visit our Field Reports section online now: DMA and Edge stories
Thanks again for reading and interacting with Response!